Unable to access Skype - 'Skype home is not available'

Having difficulties with AvCanada Forums, the internet etc.. ask your questions here.

Moderators: sky's the limit, sepia, Sulako, North Shore

Post Reply
Carrier
Rank 6
Rank 6
Posts: 480
Joined: Thu Apr 06, 2006 6:48 am
Location: Where the job is!

Unable to access Skype - 'Skype home is not available'

Post by Carrier »

I have been receiving this message for several hours. I am using an iMac OSX 10.9.5 Mavericks with Skype 7.36 (507). This worked fine last month.

My contacts show fine. Some are Offline, some are Away and some are shown as being Online. However attempts to call them end in the messages: Call - error and Call, unable to reach.

Calling the Skype test call goes through. I can record and hear my own voice and it tells me I have Skype configured correctly. Why then am I unable to make calls to my contacts?

An online search indicates this has been a common problem with Skype over the past few years. Is Microsoft unable to maintain a reliable Skype service? Is there some sort of quality control deficiency at Microsoft?

Thoughts please on how to solve it or alternatives to Skype.
---------- ADS -----------
 
CpnCrunch
Rank 11
Rank 11
Posts: 4011
Joined: Mon Feb 08, 2010 9:38 am

Re: Unable to access Skype - 'Skype home is not available'

Post by CpnCrunch »

You're using a very old version of skype. The current version is 8.10.0.4. Most likely you just don't have the current codec, so it's impossible to call anyone. Updating should fix it.
---------- ADS -----------
 
Post Reply

Return to “Internet and Computer Help”