AVCANADA

It is currently Thu Oct 19, 2017 7:20 pm

All times are UTC-07:00




Post new topic  Reply to topic  [ 13 posts ] 
Author Message
PostPosted: Wed Jul 27, 2016 10:50 am 
Offline
Rank 4
Rank 4
User avatar

Joined: Fri Jan 22, 2010 7:33 pm
Posts: 240
"He's too young to put in a hotel room but he's not too young to bump off a flight and leave laying in the international airport on his own," Truelove said...

http://www.cbc.ca/news/canada/nova-scotia/air-canada-policy-minors-air-travel-brian-truelove-1.3695893



Top
   
PostPosted: Wed Jul 27, 2016 11:32 am 
Offline
Rank 3
Rank 3

Joined: Tue Dec 15, 2009 5:07 am
Posts: 119
Might be better posted in the General Comments forum?


Top
   
PostPosted: Wed Jul 27, 2016 3:13 pm 
Offline
Rank (9)
Rank (9)

Joined: Wed Jul 25, 2007 7:45 am
Posts: 1731
Location: ottawa/gatineau
"there was no indication on the booking file that the passenger was 15 years old, but Truelove said Levy's stepmother had written on his ticket that he was a minor."

So the parents did not pay to have him taken care of as a minor and the parents did not use the cell phone he had to help him arrange something. Why is always somebody else fault? Sounds like the parents should have helped out their son while he was travelling either by paying to have him taken care of or helping out when he needed help?

The $400 or whatever is standard practice and you certainly don't have to ask for it. Usually they hand out the vouchers and hotel vouchers at the same time. Did he even go to the counter? He would have been given a hotel voucher and I doubt the air canada person would have refused him a voucher although the hotel may have complained when he arrived.

Seems like parental screw up here. This kind of thing is normal in travel and either you are adult enough to deal with it when it happens or you need to pay for some help.

Also why the floor? There are plenty of chairs that you can sleep laying down on? Honestly...



Top
   
PostPosted: Wed Jul 27, 2016 3:54 pm 
Offline
Rank 3
Rank 3
User avatar

Joined: Mon Feb 22, 2010 9:35 pm
Posts: 104
Another news article about how someone is "so hard done by" thanks to AC. Don't be cheap, crappy parents. Pay for your kids safety. Losers.


Top
   
PostPosted: Wed Jul 27, 2016 4:06 pm 
Online
Rank 0
Rank 0

Joined: Sat Jul 23, 2011 9:01 am
Posts: 14
As per the article:

"Air Canada offers an unaccompanied-minor service for a fee of $100 plus tax, where staff will escort children and young people from the check-in area to their destination. It is mandatory for children aged eight to 11, and optional for youth aged 12 to 17. It is only available on nonstop flights."

Does AC offer non stop from Winnipeg to Halifax?



Top
   
PostPosted: Wed Jul 27, 2016 8:00 pm 
Offline
Rank (9)
Rank (9)

Joined: Wed Jul 25, 2007 7:45 am
Posts: 1731
Location: ottawa/gatineau
"Does AC offer non stop from Winnipeg to Halifax?"

The parents are fully to blame as far as I'm concerned and frankly if I were Air Canada i'd be angry at the media and the parents attacking them and damaging their business.

1 - They did not give the child any cash so the only money for food was from Air Canada voucher. Who in their right mind travels 1/2 way across the country with no cash. That has to be a lie either by the parents or the media. Either that or the parents should be ashamed not providing any cash for contingencies.

2 - The parents did not think to use their phone to call a local hotel and book it with their credit card for the kid?
Most likely a hotel will reject a kid without a credit card because they care about incidental expenses etc. which need to be guaranteed with a card. A call from the parent to a hotel manager would no doubt have solved the problem. Air Canada does not book hotels, they give you a voucher which the hotel takes and then take your card to guaranteed mini bar/damage etc. if the kid had gone to the counter he would have got a voucher for hotel and food like everybody else.

3- The parents if they were really concerned could have had him accompanied but it would have cost more than $100 since Air Canada does not offer the service with a stop over. Yeah its expensive .. likely they did not want to cover the cost but want others to babysit.

4 - The kid slept on the floor at the airport .. really. I've been stuck many times at airports all over the world and I've never had to sleep on the floor, you curl up in a chair or on a bench. So that's very likely an outright lie. Also getting stuck at 1am and having to wait until the next morning is nothing in the way of a mid flight interruption. So you get tired .. get over it.

This sort of story really annoys me. The media and some of the general public go out of their way to attack a company without looking at the other side. Where is the media asking about the parent's responsibilities.. oh right that does not sell.

Air Canada is not perfect but most of their employees try to do a decent job most of the time and the occasional glitch for weather or mechanicals seems to have some of the travelling public going for blood. Its ridiculous and Air Canada should stand up for itself and the media should present facts on both sides not just look for a negative story to sell.



Top
   
PostPosted: Wed Jul 27, 2016 8:35 pm 
Offline
Rank (9)
Rank (9)

Joined: Fri Mar 03, 2006 1:30 am
Posts: 1289
Location: the stars playground
Who cares?

I've slept on airport floors before, heck kid will probably wake up more refreshed than an adult, I don't see the BFD.



Top
   
PostPosted: Thu Jul 28, 2016 5:51 am 
Offline
Rank 3
Rank 3
User avatar

Joined: Mon Feb 22, 2010 9:35 pm
Posts: 104
cgzro wrote:
This sort of story really annoys me. The media and some of the general public go out of their way to attack a company without looking at the other side. Where is the media asking about the parent's responsibilities.. oh right that does not sell.


I agree with everything you said.

And I too am annoyed at how much flack the media gives AC. With the amount of losers complaining about AC, I'm surprised that there have only ever been six incidents with them and me over the last twenty-six years as a passenger. I have yet to come across a rude agent. Too much negativity from the public.



Top
   
PostPosted: Thu Jul 28, 2016 6:45 am 
Offline
Rank (9)
Rank (9)
User avatar

Joined: Mon Jan 29, 2007 7:04 am
Posts: 1659
What is amusing about this isn't what is posted here but the commentary on the media(CBC) sites from the general public. Blaming it all on Harper/ Trudeau and everything in between, some of the postings from the joe slob public is down right hilarious. Not forgetting the " hate-on" for all things AC.

As I commented to a local AC basher, airlines are not daycare/ babysitting/school escort services , they provide transportation services point A to B requiring payment for their duties in circumstances they see fit. The parents of this 15 yr old unescorted traveller leave a lot to comment about on their parenting skills........ nuff said.



Top
   
PostPosted: Thu Jul 28, 2016 2:58 pm 
Offline
Rank 3
Rank 3

Joined: Fri May 20, 2016 10:41 am
Posts: 169
Pretty sure every 15 year old kid I know/knew/was myself could have easily handled a night in an airport alone. Hell, I flew to France when I was 16 alone. Had multiple lay overs.


Top
   
PostPosted: Thu Jul 28, 2016 5:15 pm 
Offline
Rank (9)
Rank (9)
User avatar

Joined: Sun Mar 07, 2004 2:51 pm
Posts: 1451
I love the person that decided to put armrests on all the seats at the Denver airport so that you can't lay down on them


Top
   
PostPosted: Thu Jul 28, 2016 5:38 pm 
Online
Rank 5
Rank 5
User avatar

Joined: Tue Apr 25, 2006 12:32 pm
Posts: 384
Location: YQY / YBW
lazyeight wrote:
Pretty sure every 15 year old kid I know/knew/was myself could have easily handled a night in an airport alone. Hell, I flew to France when I was 16 alone. Had multiple lay overs.


Right? I was 16 when my Father let me roam downtown Hamburg, Germany all day by myself while he attended a conference.

A 15 year old should be able to use their head and not end up on the floor. :rolleyes:



Top
   
PostPosted: Thu Jul 28, 2016 6:32 pm 
Offline
Rank (9)
Rank (9)

Joined: Wed Jul 25, 2007 7:45 am
Posts: 1731
Location: ottawa/gatineau
My guess is that kid is really pissed at his family right now for drawing all the attention to it.


Top
   
Display posts from previous:  Sort by  
Post new topic  Reply to topic  [ 13 posts ] 

All times are UTC-07:00


Who is online

Users browsing this forum: 4Stroke, ram and 30 guests


You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum
You cannot post attachments in this forum

Search for:
Jump to:  
Powered by phpBB® Forum Software © phpBB Limited
[ GZIP: Off ]

For questions/comments please send them to
avcanada@gmail.com


AvCanada Topsites List
AVIATION TOP 100 - www.avitop.com Avitop.com

While the administrators and moderators of this forum will attempt to remove or edit any generally objectionable material as quickly as possible, it is impossible to review every message. If you feel a topic or post is inappropriate email us at avcanada@gmail.com .  By reading these forums you acknowledge that all posts made to these forums express the views and opinions of the author and not the administrators, moderators or webmaster (except for posts by these people) and hence will not be held liable. This website is not responsible or liable in any way for any false or misleading messages or job ads placed at our site. 

Use AvCanada's information at your own risk!

We reserve the right to remove any messages that we deem unacceptable.
When you post a message, your IP is logged and may be provided to concerned parties where unethical or illegal behavior is apparent. All rights reserved.