That was some time ago, but I had to stop reading the book because it became evident to me, watching closely how our management then operated, that most of those ideals, strategies and methodologies were quite foreign to the managers that I worked for, including the airline's senior managers.
I have a little more air under my wings now, as that was some time ago, but I still keep those ideals in my spirit. Principles, such as emphasizing our similarities rather than our differences. Working together with disparate groups and treating our multifarious groups with mutual respect, despite the differences in our professional qualifications, and indeed, in the apparent value that we each contribute to the whole.
Nevertheless, the airline is still an organism. It works, but it works only because all of the organs function together, synergistically. Saying that one organ is worth more than another, diminishing the value of some in favour of others, still doesn’t make much sense to me.
Much better to find unanimity and work together to better our efforts by focusing our collective efforts against our employer’s competitors, rather than against our fellow contributors to our own success.
That is why I find some policies, such as this controversial pass policy, dysfunctional. Policies that tend to divide us, rather than to unite us, in our collective efforts to prosper, diminish our collective strength, to our collective detriment.
For what its worth.
Now 20 some years later, they are Unionized and taking a Strike Vote.
Tough concept to obtain in our culture. Look at CUPE being delusional enough to file a Human Rights Complaint that being a F/A is work of equal value to a Pilot. Or our troubles on the Ramp, even though a large number of them are extremely (arguably over) well paid. They own and run the IAM with outrageous work rules, much to loss of the Skilled AME's.
It's a game of every dog for themselves, which is the mantra of CEO's world wide with their insane pay packets.
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Ramp personnel; how telling it is to see that many think that starting at close to minimum wage, and having modest pay increases according to contract, and that over many years, would not even get you into the median canadian wage, is somehow a cushy gig. Never been a ramp guy, but I know a few. The perception is inaccurate to say the least. They make nowhere near what you think they make. Suspect that working in cold weather, rain, noise, and so on, may take it's toll over time.
So if I read this thread correctly, if you have a superior job in the food chain, you deserve to have privilege. The british class system appears to be on an upswing.
veni, vidi,...... vici non fecit.