When is a contract a contract? (AC overbooking compensation)

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rookiepilot
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When is a contract a contract? (AC overbooking compensation)

Post by rookiepilot » Sun Feb 03, 2019 9:44 pm

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Re: When is a contract a contract? (AC overbooking compensation)

Post by co-joe » Sun Feb 03, 2019 11:59 pm

"I generally recommend passengers not volunteer to give up their seats, because we hear too many cases like this one, where passengers have difficulty in getting compensation they were promised," says Gabor Lukacs, founder of Air Passenger Rights.
So ask for cash up front?
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Re: When is a contract a contract? (AC overbooking compensation)

Post by altiplano » Mon Feb 04, 2019 7:36 am

I agree he shouldn't have got any run-around... a deal is a deal...

But -
"I wanted to do something nice and help a family get home that night. I thought, you know, I should step up and do this."
- makes me laugh... "I wanted to help a family and get $800."
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Re: When is a contract a contract? (AC overbooking compensation)

Post by rookiepilot » Mon Feb 04, 2019 9:22 am

altiplano wrote:
Mon Feb 04, 2019 7:36 am
I agree he shouldn't have got any run-around... a deal is a deal...

But -
"I wanted to do something nice and help a family get home that night. I thought, you know, I should step up and do this."
- makes me laugh... "I wanted to help a family and get $800."
You think he should have done it --- for free? :lol:

Why is it ever a customer's responsibility to solve a business's problem?
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Re: When is a contract a contract? (AC overbooking compensation)

Post by photofly » Mon Feb 04, 2019 9:43 am

"The odd thing is, I'm a law professor and I had to spend several hours researching this topic myself to find out what I had to do," he says.
Well that *is* worrying. For his students!
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Re: When is a contract a contract? (AC overbooking compensation)

Post by photofly » Mon Feb 04, 2019 9:56 am

rookiepilot wrote:
Mon Feb 04, 2019 9:22 am
Why is it ever a customer's responsibility to solve a business's problem?
Well, more generally, outcomes are better all round when businesses and customers work together to solve problems. Cooperation, you know?
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Re: When is a contract a contract? (AC overbooking compensation)

Post by altiplano » Mon Feb 04, 2019 10:00 am

rookiepilot wrote:
Mon Feb 04, 2019 9:22 am
altiplano wrote:
Mon Feb 04, 2019 7:36 am
I agree he shouldn't have got any run-around... a deal is a deal...

But -
"I wanted to do something nice and help a family get home that night. I thought, you know, I should step up and do this."
- makes me laugh... "I wanted to help a family and get $800."
You think he should have done it --- for free? :lol:

Why is it ever a customer's responsibility to solve a business's problem?
I didn't say either of those things.

I just think call it like it is... none of this I'm just trying to help a family stuff... I want $800!
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Re: When is a contract a contract? (AC overbooking compensation)

Post by rookiepilot » Mon Feb 04, 2019 11:40 am

photofly wrote:
Mon Feb 04, 2019 9:56 am
rookiepilot wrote:
Mon Feb 04, 2019 9:22 am
Why is it ever a customer's responsibility to solve a business's problem?
Well, more generally, outcomes are better all round when businesses and customers work together to solve problems. Cooperation, you know?
Agreed -- for an agreed price.
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