Operating crew / Catsa

[mbav8r]

You should re read that paragraph, it says expedited via nexus lane, family lane or taken to the front of the queue and from experience, clarifying it with a manager on duty, the queue is basically where the line starts not the front of the line.
That being said, some CATSA workers are better than others, some are down right disrespectful pieces of crap on your shoe, who are unable to keep their bias towards aircrew from how they do their job.
I try to be pleasant to everybody I deal with and simply go straight to a manager to report how I was treated after I get through, not going to argue with someone who can’t remain professional, who also can take my RAIC if I do.

CATSA only has the authority to seize your RAIC if it's expired, reported lost or stolen, deactivated, or you refuse to be searched.

They can't seize it just because they don't like you.

So why is it in YYC, you are required to put your RAIC in the bin when going through NPS? We received a memo about complying with this. It’s about care and control and once seized, you will now have to try and get it back, point is they can make your life difficult.

[tps8903]

You should re read that paragraph, it says expedited via nexus lane, family lane or taken to the front of the queue and from experience, clarifying it with a manager on duty, the queue is basically where the line starts not the front of the line.
That being said, some CATSA workers are better than others, some are down right disrespectful pieces of crap on your shoe, who are unable to keep their bias towards aircrew from how they do their job.
I try to be pleasant to everybody I deal with and simply go straight to a manager to report how I was treated after I get through, not going to argue with someone who can’t remain professional, who also can take my RAIC if I do.

CATSA only has the authority to seize your RAIC if it's expired, reported lost or stolen, deactivated, or you refuse to be searched.

They can't seize it just because they don't like you.

So why is it in YYC, you are required to put your RAIC in the bin when going through NPS? We received a memo about complying with this. It’s about care and control and once seized, you will now have to try and get it back, point is they can make your life difficult.

If had this argument with CATSA in YYZ regarding the exact same thing. Asking us to remove our ID and proceed through the metal detector is in violation of the legislation. Once you go into NPS or screening in general you are in a restricted area without the proper documentation. See below.

You'll get a dumbfounded stare. But the regulations are clear.

Restricted area identity cards — conditions of use

166 (1) A person to whom a restricted area identity card has been issued must not enter or remain in a restricted area unless

(a) they are acting in the course of their employment;

(b) the card is in their possession;

(c) the card is active;

[mbav8r]

CATSA only has the authority to seize your RAIC if it's expired, reported lost or stolen, deactivated, or you refuse to be searched.

They can't seize it just because they don't like you.

So why is it in YYC, you are required to put your RAIC in the bin when going through NPS? We received a memo about complying with this. It’s about care and control and once seized, you will now have to try and get it back, point is they can make your life difficult.

If had this argument with CATSA in YYZ regarding the exact same thing. Asking us to remove our ID and proceed through the metal detector is in violation of the legislation. Once you go into NPS or screening in general you are in a restricted area without the proper documentation. See below.

You'll get a dumbfounded stare. But the regulations are clear.

Restricted area identity cards — conditions of use

166 (1) A person to whom a restricted area identity card has been issued must not enter or remain in a restricted area unless

(a) they are acting in the course of their employment;

(b) the card is in their possession;

(c) the card is active;

Further to that, in uniform in the sterile area you must display the RAIC on the upper part of your body, had the same argument to no avail.

[altiplano]

You should re read that paragraph, it says expedited via nexus lane, family lane or taken to the front of the queue and from experience, clarifying it with a manager on duty, the queue is basically where the line starts not the front of the line.
That being said, some CATSA workers are better than others, some are down right disrespectful pieces of crap on your shoe, who are unable to keep their bias towards aircrew from how they do their job.
I try to be pleasant to everybody I deal with and simply go straight to a manager to report how I was treated after I get through, not going to argue with someone who can’t remain professional, who also can take my RAIC if I do.

Front of the queue isn't back of the line IMO...

Smile, say hello, and go to the front for immediate screening.

[Daniel Cooper]

I’ll be using this TC bulletin to trump their memo when I pass through Yyz.

This will end well.

[MRP]

You should re read that paragraph, it says expedited via nexus lane, family lane or taken to the front of the queue and from experience, clarifying it with a manager on duty, the queue is basically where the line starts not the front of the line.
That being said, some CATSA workers are better than others, some are down right disrespectful pieces of crap on your shoe, who are unable to keep their bias towards aircrew from how they do their job.
I try to be pleasant to everybody I deal with and simply go straight to a manager to report how I was treated after I get through, not going to argue with someone who can’t remain professional, who also can take my RAIC if I do.

CATSA only has the authority to seize your RAIC if it's expired, reported lost or stolen, deactivated, or you refuse to be searched.

They can't seize it just because they don't like you.

So why is it in YYC, you are required to put your RAIC in the bin when going through NPS? We received a memo about complying with this. It’s about care and control and once seized, you will now have to try and get it back, point is they can make your life difficult.

Here’s how “RAIC in the bin” came about.

A few months after the randomizer was introduced to the NPS in YVR domestic NPS there was an incedent where a pilot got the red X and refused to be screened. He then grabbed his bags and exited back to the food court area. If you enter the NPS you MUST to be screened if you get the red X so it was a big deal that this guy “escaped”. Within a week or so the rules were changed requiring us to put our RAIC in the bin while being screened at NPS at all airports across Canada.

[MRP]

And as far as the “restricted area” is concerned. The NPS facility is not a restricted area, the NPS allows you to enter the restricted area. This is why they can have you remove your RAIC.

[ant_321]

CATSA only has the authority to seize your RAIC if it's expired, reported lost or stolen, deactivated, or you refuse to be searched.

They can't seize it just because they don't like you.

So why is it in YYC, you are required to put your RAIC in the bin when going through NPS? We received a memo about complying with this. It’s about care and control and once seized, you will now have to try and get it back, point is they can make your life difficult.

Here’s how “RAIC in the bin” came about.

A few months after the randomizer was introduced to the NPS in YVR domestic NPS there was an incedent where a pilot got the red X and refused to be screened. He then grabbed his bags and exited back to the food court area. If you enter the NPS you MUST to be screened if you get the red X so it was a big deal that this guy “escaped”. Within a week or so the rules were changed requiring us to put our RAIC in the bin while being screened at NPS at all airports across Canada.

Not all airports. I have never removed my RAIC at yyz.

[lostaviator]

None of you are going to live long enough to enjoy retirement if you keep worrying about stuff like this.

I show up, and stand in line. If it takes 30 minutes, my flight is delayed 30 minutes. If I want a coffee, it’s 40 minutes delayed (60 in yyz cause they hire some especially slow people there).

A few individual pilots going out of their way to argue with catsa agents isn’t going to bring change; corporate pressure brought on by delayed flights will be what brings change.

[MRP]

So why is it in YYC, you are required to put your RAIC in the bin when going through NPS? We received a memo about complying with this. It’s about care and control and once seized, you will now have to try and get it back, point is they can make your life difficult.

Here’s how “RAIC in the bin” came about.

A few months after the randomizer was introduced to the NPS in YVR domestic NPS there was an incedent where a pilot got the red X and refused to be screened. He then grabbed his bags and exited back to the food court area. If you enter the NPS you MUST to be screened if you get the red X so it was a big deal that this guy “escaped”. Within a week or so the rules were changed requiring us to put our RAIC in the bin while being screened at NPS at all airports across Canada.

Not all airports. I have never removed my RAIC at yyz.

I guess either you’re lucky or I just look suspicious. Yesterday yyz T1 domestic NPS I got the red arrow. I was asked to put mine in the bin.

[altiplano]

I put mine in my pocket before they see it on my shirt and ask for it in the bin.

[Donald]

If you go through bypass in YWG, there is ONE catsa agent who refuses to scan your raic while you are wearing it. He insists on you removing it, scanning it, then putting it back on. Power trip much?

[C-GGGQ]

That's exactly what all this is. Power trips.

[altiplano]

I agree it's power trips... wait in line, RAIC in bin, pull your bag for additional checking, show me POS DH on your boarding card, etc, etc.

But about the removal before scanning thing... I know there was an accusation of a commissioner in YHZ groping an FA and that practise came after that.

[ahramin]

CATSA only has the authority to seize your RAIC if it's expired, reported lost or stolen, deactivated, or you refuse to be searched.

They can't seize it just because they don't like you.

So why is it in YYC, you are required to put your RAIC in the bin when going through NPS? We received a memo about complying with this. It’s about care and control and once seized, you will now have to try and get it back, point is they can make your life difficult.

Here’s how “RAIC in the bin” came about.

A few months after the randomizer was introduced to the NPS in YVR domestic NPS there was an incedent where a pilot got the red X and refused to be screened. He then grabbed his bags and exited back to the food court area. If you enter the NPS you MUST to be screened if you get the red X so it was a big deal that this guy “escaped”. Within a week or so the rules were changed requiring us to put our RAIC in the bin while being screened at NPS at all airports across Canada.

How was that supposed to prevent the original incident? If the person refused to put their bags through the scanner, I'm doubtful that they would put their RAIC in the scanner before escaping.

[av8ts]

So why is it in YYC, you are required to put your RAIC in the bin when going through NPS? We received a memo about complying with this. It’s about care and control and once seized, you will now have to try and get it back, point is they can make your life difficult.

If had this argument with CATSA in YYZ regarding the exact same thing. Asking us to remove our ID and proceed through the metal detector is in violation of the legislation. Once you go into NPS or screening in general you are in a restricted area without the proper documentation. See below.

You'll get a dumbfounded stare. But the regulations are clear.

Restricted area identity cards — conditions of use

166 (1) A person to whom a restricted area identity card has been issued must not enter or remain in a restricted area unless

(a) they are acting in the course of their employment;

(b) the card is in their possession;

(c) the card is active;

Further to that, in uniform in the sterile area you must display the RAIC on the upper part of your body, had the same argument to no avail.

I wonder what happens if you only have a boarding pass and no RAIC on you ( maybe you left it at the crash pad and don’t need it to go home)

[MRP]

So why is it in YYC, you are required to put your RAIC in the bin when going through NPS? We received a memo about complying with this. It’s about care and control and once seized, you will now have to try and get it back, point is they can make your life difficult.

Here’s how “RAIC in the bin” came about.

A few months after the randomizer was introduced to the NPS in YVR domestic NPS there was an incedent where a pilot got the red X and refused to be screened. He then grabbed his bags and exited back to the food court area. If you enter the NPS you MUST to be screened if you get the red X so it was a big deal that this guy “escaped”. Within a week or so the rules were changed requiring us to put our RAIC in the bin while being screened at NPS at all airports across Canada.

How was that supposed to prevent the original incident? If the person refused to put their bags through the scanner, I'm doubtful that they would put their RAIC in the scanner before escaping.

I never said it makes sense. Just saying how it came about.

[Inverted2]

I just bite my tongue when I go through screening. I don't talk to them. They are just low paid minions doing a job they are paid poorly for. If one of them gives me attitude which does happen, I just remind myself I make more in 1 day then they do all week and go on with my day.

[Handover]

Apparently this issue has raised its ugly head again.

Contrary to a company memo detailing the TC memo about crew deadheading being 'crew operating in the course of their employment' - was just denied access to the YUL crew checkpoint as apparently there is a 'new' memo from TC that says our ticket has to have DH on it.

I showed the TC memo, and the company proof that we were deadheading. Of course they wouldn't back down even with a supervisor was called.

Jokers.

[digits_]

Apparently this issue has raised its ugly head again.

Contrary to a company memo detailing the TC memo about crew deadheading being 'crew operating in the course of their employment' - was just denied access to the YUL crew checkpoint as apparently there is a 'new' memo from TC that says our ticket has to have DH on it.

I showed the TC memo, and the company proof that we were deadheading. Of course they wouldn't back down even with a supervisor was called.

Jokers.

Same happened to me in CYYC once. A while ago. Funny thing is that I showed up at the NPS because the catsa agent at the RAIC line said it would be much faster and was definitely allowed