SOCC Coordinator

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SOCC Coordinator

#1 Post by ggn » Mon Feb 19, 2018 7:57 am

Air Georgian is currently hiring for a SOCC Coordinator. The SOCC Coordinator is responsible for managing and coordinating the execution of the daily task schedule to ensure timely and efficient operations. The SOCC Coordinator will assist and provide support for other functions including, but not limited to, crew scheduling and duty manager duties as required. As a proud partner of Air Canada operating as “Air Canada Express”, we offer a great career opportunity.

Duties & Responsibilities:
•Maintain proficiency in crew scheduling functions and act in that role during periods of crew scheduler absence from the OCC;
•Ensure effective and timely Operations Coordination communication between Duty Manager and all external parties;
•Ensure effective inter-branch communication for day of flight schedule (within AG SOC and with staff at the terminal);
•Ensure day of coordination of flight schedule and recommend recovery plans to maintain integrity of the corporate schedule;
•Prepare and communicate daily operations summaries;
•Participate in daily or ad hoc operational conference calls (incl. AC, GTAA, Nav Canada, FAA as required);
•Monitor all delay coding, operations remarks and cancellations for accuracy and challenge stations to ensure proper coding;
•Monitor and coordinate slots for Departure metering programs (DMP) and Ground delay programs (GDP);
•In the absence of the Duty Manager; coordinate the team of Flight Dispatcher, Flight Follower, MOC, MTC planner and Crew Scheduler to ensure corporate priorities, and values are followed;
•In the absence of the Duty Manager; Activate alarm, and implement emergency response procedures in the event of an aircraft accident;
•Provide limited administrative support to the Manager, Airport Services and Security;
•Provide technical support to WSI Fusion and the Navtech Flight Planning Systems as directed;
•Any additional duties as assigned by the Director of Operations Control;

Job Requirements:
•University degree and/or aviation college diploma
•2 years industry related work experience an asset;
•Supervisory and/or management experience an asset;
•Knowledge of MS Office products, including Word, Excel and PowerPoint
•Self-starter with demonstrated leadership, conflict resolution/problem solving and negotiating skills;
•Strong planning, organizational and time management skills;
•Experience with WSI Fusion and Navtech NFP as asset;
•High degree of diplomacy and discretion when dealing with sensitive issues;
•Able to meet deadlines and work under pressure;
•Thrives in a fast-moving environment, with high tolerance for change;
•Motivated and enthusiastic team player who can work in an autonomous and/or team setting;
•Strong focus on continuous improvement and achieving objectives

Air Georgian Group Benefits Include:
• Extended medical, dental and vision care benefits
• Life and disability insurances
• Air Canada travel benefits/interline discounts
• Goodlife Fitness corporate membership (access to new facility at YYZ terminal)
• Vacation and advanced statutory holidays along with paid sick days
• Employee Assistance Program and Perkopolis membership
• Group RRSP program and bonus program

Being part of the Air Canada Express family allows you the opportunity to work with an airline committed to providing exceptional customer service and safety. Are you ready to take your career to new heights? If you are interested in this position, please apply to and be sure to submit your resume!

Air Georgian is an equal opportunity employer and values diversity in our workplace. We encourage applications from all qualified individuals regardless of race, nationality, ethnic origin, colour, religion, age, sex, sexual orientation, marital status, family status and disability.

Only those selected for an interview will be contacted. Thank you for your interest in the SOCC Coordinator position.
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