Chartright Air Group is a leader in Canadian executive jet management and operations, and chartering services in Canada. Established in 1989, Chartright Air operates a fleet of over 40 aircraft out of multiple base locations, flying our affluent clientele to destinations around the world.
Chartright is looking for a Charter Sales & Service Representative who will be responsible for interacting with new and existing clients for the purpose of providing aircraft and route information as well as trip quotations. The Charter Sales & Service Representative will be expected to display a strong sales demeanor and the ability to convert trip inquiries into revenue generating flights. Post-flight administrative duties will include summarizing paperwork and performing client satisfaction surveys. The Charter Sales & Service Representative will report to the Director of Business Development.
Collect and input trip information from customers
Analyze customer needs and match these needs to aircraft capabilities, conferring with Operations where necessary
Prepare and deliver quotations to customers
Attempt to convert open-quotes into confirmed flights
Collect and update passenger preferences
Interact with Operations to optimize fleet utilization
Review and approve post-flight paperwork destined for Accounting
Conduct customer satisfaction surveys
Procure & source the best sub-charter options available
Such other duties as assigned by the Sales Supervisor & VP Sales & Marketing
Accuracy in customer communication
Timely & consistent responses to customer requests
Adherence to published company protocol
Timely completion of administrative duties
40 hours per week rotating schedule
Occasional after-hours access by company phone
Salary & Benefits
We offer our employees competitive remuneration packages, incentive pay, attractive benefits and career development supported by leading training facilities and e-Learning programs for those seeking a long-term future in the Company.
Interested candidates please apply at careers.chartright.com
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