Chartright - Experienced Flight Coordinator YYZ

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Chartright - Experienced Flight Coordinator YYZ

Post by Chartright »

Chartright Air Group is a leader in Canadian executive jet management and operations, and chartering services in Canada. Established in 1989, Chartright Air operates a fleet of over 40 aircraft out of multiple base locations, flying our affluent clientele to destinations around the world.

Flight Coordinators form the core staff of the Flight Coordination Centre. Their attendance 24/7 ensures operating capability at any hour of any day and enables the company to fulfill its regulated operational control obligations at all times.

Reporting to the Centre Manager, Flight Coordinators are involved in all aspects of trip preparation and execution. Flight Coordinators are the company’s “eyes and ears” on its operations, at all times. We are currently looking for experienced flight coordinators with a minimum of 2 years of experience.

· Acquire and maintain a sound knowledge of the Company Operations Manual and be able to access required information quickly;
· Acquire and maintain a sound knowledge of the Company Emergency Response Plan and be able to immediately initiate first actions, should it be necessary to do so;
· Operate the communication hub between clients, flight crew, regulatory agencies and management;
· Monitor all aircraft to ensure safe and timely departures and arrivals;
· Advise crews of flights and respond to all crew enquiries with regards to their duties;
· Respond to Client Executives, undertaking planning actions as directed;
· Record all planning actions and other relevant data in AVIANIS;
· Generate trip sheets for crew and other relevant documentation;
· Arrange customs for international flights;
· Organize catering and ground transportation for clients and crew;
· Organize hotel accommodation for crews at destination;
· Perform data entry and complete reports (e.g. DOT reporting) as directed; and,
· Such other tasks that may be assigned by the Centre Manager.

Skills and Qualifications:
· Minimum 2 years of flight coordination experience
· Previous experience in Customer Service and/or Operations desired
· Ability to work in a 24/7 operating environment
· Ability to communicate effectively and tactfully with a diverse group of people
· Excellent time management skills and be able to prioritize work for maximum efficiency
· Able to demonstrate a professional approach and work well under pressure
· Self-starter, able to act independently and under minimal supervision
· Excellent interpersonal and quality service skills
· Proficient in computer applications such as MS-Word, Excel, Outlook, Explorer

· Based on experience

If you are interested, please submit your resume on our careers page at:
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