Station Manager (YQT) for North Star Air

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Station Manager (YQT) for North Star Air

Post by NorthStarHR »

Purpose of Position
The Station Manager ensures the efficient operation of the base and plans the daily activities and effectively directs and motivates staff to achieve department goals. The Station Manager must be capable of acting independently in most situations and demonstrate effective decision-making skills.

Job Duties and Responsibilities
  • Overall Supervision of counter, ramp and cargo hanger staff and operations, ensuring compliance with company policies and procedures
  • Supervise the use of company property in accordance with Company policy
  • Ensure daily sales reports and cash reconciliations are completed accurately
  • Coordinate with OCC daily and long term operational planning of scheduled passenger service
  • Liaise with other department heads
  • Liaise with airport authorities
  • Requisition supplies and materials for department
  • Resolve customer complaints, resolve employee related concerns
  • Maintain safe and healthy work environment, ensuring employees consistently follow rules, regulations, and prescribed work methods. Responsible for hiring, termination and performance management of staff which includes timely completion of probationary and yearly performance assessments
  • Establish employee's monthly work schedules
  • Ensure that all staff has completed all mandatory company training
  • Any other related duties as assigned
Skills and Qualifications
  • High school diploma or equivalent is required
  • Certificate, diploma or degree in a related field is an asset
  • 3-5 years’ experience in a Supervisory or Managerial position is required
  • 3-5 years’ experience in an Aviation related field is an asset
  • Experience in a Customer Service field is an asset
  • Strong understanding of SMS programs, policies and procedures
  • Experience with Occupational Health and Safety programs or committees
  • Strong knowledge of dispatch, transportation management and logistics solutions
  • A clear and solid understanding of personnel policies, practices and procedures
  • Ability to manage multiple activities and initiatives, and adapt to changing priorities on a day to day basis, while maintaining organizational effectiveness
  • Demonstrated knowledge of inventory control techniques and procedures
  • Valid driver’s license is required
  • Red Pass (Airport Security Pass) and AVOP (Airside Vehicle Operator's Permit) required for position. Must be able to obtain.
  • Effective leadership skills with a proven ability to train and mentor employees, including organizing, prioritizing, and scheduling work assignments
  • Solid negotiation, conflict resolution, and people management skills
  • Excellent teamwork and team building, and team management skills
  • Ability to effectively communicate both verbally and in writing
  • Extensive knowledge of Windows applications is preferred
  • Effective attention to detail and a high degree of accuracy
  • High level of integrity, confidentially, and accountability
  • Ability to work independently in a busy environment
  • Highly flexible, with solid interpersonal skills that allow one to work effectively in a diverse working environment
  • Able to work well under pressure
  • Able to deal with people sensitively, tactfully, diplomatically, and professionally at all times
  • Ability to communicate in Oji-Cree or Ojibway is an asset
Working Conditions
  • Overtime as required
  • Weekend work may be required
  • May be exposed to high levels of noise, dust, fumes and oils
  • Indoor and outdoor work is required
Physical Requirements
  • Ability to lift up to 50lbs
  • North Star Air Ltd. offers competitive benefits, pension, and compensation to qualified and highly motivated candidates
    Compensation rate is based on previous experience
Interested candidates can email cover letter and resume/CV to: with the subject line “YQT Station Manager”

North Star Air is an equal opportunity employer committed to the principles of employment equity and inclusion. We welcome applications from all qualified individuals. Only qualified applicants selected for an interview will be contacted.

Thank you for your interest in North Star Air!
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