Flair Suspending Growth Plans amid Delivery Delays and Debt

[Old fella]

Representing the travelling public,this is probably a good thing. It saves the unsuspecting travellers from having worthless admissions when the show stops.

Indeed. Protects People's Trust from holding the bag of customer refunds if Flair goes under, which also protects the customer.

Still can't book a flight on Flair's website. It's been like that all day, and still nothing from Flair's social media team about it. That seems odd.

Sure does seem a very strange situation, the web site itself is functional as you can check flight status but the booking section is locked out.

[porcsord]

Question for all you edjumacated people out there. I'm looking for a good case study on a collapsing/failed airline to read. Preferably one that goes into the nitty gritty of everything leading up to it's ultimate demise. The longer and more detailed the better.

Suggestions?

[Sharklasers]

Question for all you edjumacated people out there. I'm looking for a good case study on a collapsing/failed airline to read. Preferably one that goes into the nitty gritty of everything leading up to it's ultimate demise. The longer and more detailed the better.

Suggestions?

https://www.theglobeandmail.com/report- ... e18218781/

Short but excellent article about Jetsgo,
The takeaway being once one creditor balks they all panic and call their debt in a scramble to not be left holding the bag.

[55+]

Question for all you edjumacated people out there. I'm looking for a good case study on a collapsing/failed airline to read. Preferably one that goes into the nitty gritty of everything leading up to it's ultimate demise. The longer and more detailed the better.

Suggestions?

https://simpleflying.com/nationair-cana ... -happened/

Nationair. I worked indirectly(TC section)with the father of the FO who died in the DC-8 crash Jeddah SA July 1991. Very unfortunate and sad day there.

[ACYYC]

Apologies for the huge screenshots but this is what people on reddit are experiencing. It sounds like this could be from the dispute with payment processor(s).

[CaptDukeNukem]

F*** it. Take a cab from ywg-yyc. Probably less stressful. Only cost close to $3k. I believe that includes as many checked bags as you can fit.

https://www.cbc.ca/news/canada/manitoba ... -1.7152536

[Realitychex]

It would appear Flair has the ability to take bookings again as of about 7:30 pm PDT.

Raddix was functioning perfectly yesterday at a US airline I'm very familiar with in the US.

What ever the issue was, it was entirely at Flair's end.

Flair's OTP was about 45% yesterday, but other than a 13hr + delayed LAS-YYZ sector, most of the delays were sub 2hrs, so that suggests this was not a complete IT meltdown; just Raddix related.

It's likely this was an arrears issue with Raddix demanding to be paid or no more bookings.

Flair generated 19,622,307 asm's and 14,533 seats on Saturday Mar 23rd. At 15 cents a mile, they needed to generate $2,994,080 in sales to cover off the day's bills.

At best, a tiny fraction of that was generated; maybe some bag and seat fees at airports. That's about it.

That revenue is gone. Poof.

It's simply another nail in the coffin of the fiscal train wreck that is Flair that is unfolding in front of us in real time.

[ACYYC]

It would appear Flair has the ability to take bookings again as of about 7:30 pm PDT.

Raddix was functioning perfectly yesterday at a US airline I'm very familiar with in the US.

What ever the issue was, it was entirely at Flair's end.

Flair's OTP was about 45% yesterday, but other than a 13hr + delayed LAS-YYZ sector, most of the delays were sub 2hrs, so that suggests this was not a complete IT meltdown; just Raddix related.

It's likely this was an arrears issue with Raddix demanding to be paid or no more bookings.

Flair generated 19,622,307 asm's and 14,533 seats on Saturday Mar 23rd. At 15 cents a mile, they needed to generate $2,994,080 in sales to cover off the day's bills.

At best, a tiny fraction of that was generated; maybe some bag and seat fees at airports. That's about it.

That revenue is gone. Poof.

It's simply another nail in the coffin of the fiscal train wreck that is Flair that is unfolding in front of us in real time.

Bookings still aren't working for me and many others. Some can get through far enough to enter payment details but then the payment isn't processed and an error message shows. The same thing is happening to customers who already have bookings and are trying to pay for checked bags or seat selection etc. Would Raddix be involved in those transactions too?

[Realitychex]

My error. It looked like Flair's site was up as of 7:30 am Sunday morning.

https://www.sabre.com/radixx/

Whatever is going on, this issue is isolated to Flair.

My observation was based on flight options being generated by the system, which is more than was possible in the previous 24 hours.

I have no idea, and no interest in actually attempting to make a booking to see if they could collect the cash.

If Flair are still unable to complete bookings and take payment, they are in very deep doo doo.

Flair need to be taking in an average of about $2,083 every minute of every day to pay for current operations.

Being out of the game for 24+ hours is a massive hole to try to dig yourself out of, on top of all the other craters they've got to deal with.

[DanWEC]

My error. It looked like Flair's site was up as of 7:30 am Sunday morning.

https://www.sabre.com/radixx/

Whatever is going on, this issue is isolated to Flair.

My observation was based on flight options being generated by the system, which is more than was possible in the previous 24 hours.

I have no idea, and no interest in actually attempting to make a booking to see if they could collect the cash.

If Flair are still unable to complete bookings and take payment, they are in very deep doo doo.

Flair need to be taking in an average of about $2,083 every minute of every day to pay for current operations.

Being out of the game for 24+ hours is a massive hole to try to dig yourself out of, on top of all the other craters they've got to deal with.

You still cannot make a booking. As soon as you try to select any flight on the calendar it directs to a splash page with an apology message. It's not an error, but rather a complete block. 2 days now. Planes are still in the air but my money is on being handcuffed with their payment processor because of arrears or the newly requested deposit requirement, and are scrambling to find a way to resume service. Either way, not good.

[Old fella]

If I am setting at a resort aka CUN,PUJ or PFR and Flair was my return fare, I would be very edgy at about now.

[Donald]

I'm a little surprised that the media hasn't picked up on their inability to make new bookings.

If AC or WJ had a service outage, it would be front page news within the hour.

[cdnavater]

Fuel providers next? Unless they are who they’ve prioritized for payment, whoever has the fuel contract will be looking at COD soon, if not already.
My guess, the bankruptcy process has begun, announced shortly.

[porcsord]

I think a lot of the interviews in the last couple days are going to age like a fine milk.

[Ash Ketchum]

Are you sure it's not just a technical issue with the website booking system or payment processor? Surely there would be more news on this if it were actually intentionally disabled.

[cdnavater]

Are you sure it's not just a technical issue with the website booking system or payment processor? Surely there would be more news on this if it were actually intentionally disabled.

Check all of their social media accounts, crickets.

[ACYYC]

Are you sure it's not just a technical issue with the website booking system or payment processor? Surely there would be more news on this if it were actually intentionally disabled.

For three days? And not a peep from Flair about it? If it was just a tech issue it probably would have been solved within hours with Flair apologizing for the interruption. Seems fishy.

[Ash Ketchum]

Are you sure it's not just a technical issue with the website booking system or payment processor? Surely there would be more news on this if it were actually intentionally disabled.

For three days? And not a peep from Flair about it? If it was just a tech issue it probably would have been solved within hours with Flair apologizing for the interruption. Seems fishy.

Yeah that's odd. Would be a pretty greasy way of going out of business though.

[fish4life]

Are you sure it's not just a technical issue with the website booking system or payment processor? Surely there would be more news on this if it were actually intentionally disabled.

For three days? And not a peep from Flair about it? If it was just a tech issue it probably would have been solved within hours with Flair apologizing for the interruption. Seems fishy.

I don’t think they want to bring attention to it to avoid every company calling in any bills / debt

[cdnavater]

Are you sure it's not just a technical issue with the website booking system or payment processor? Surely there would be more news on this if it were actually intentionally disabled.

For three days? And not a peep from Flair about it? If it was just a tech issue it probably would have been solved within hours with Flair apologizing for the interruption. Seems fishy.

Yeah that's odd. Would be a pretty greasy way of going out of business though.

Nobody answered my question, I’m pretty sure the CTA is who gives permission to sell tickets, is it possible the CTA has suspended their licence to sell tickets? Operating certificate and selling tickets are two separate aspects of an airline, obviously you need both to make money but if you are not allowed to sell tickets, your days are numbered.
Without any media announcement dealing with this, obviously it leads to speculation, given all the other issues lately, it leads to speculation of worst case scenarios.

[ACYYC]

For three days? And not a peep from Flair about it? If it was just a tech issue it probably would have been solved within hours with Flair apologizing for the interruption. Seems fishy.

Yeah that's odd. Would be a pretty greasy way of going out of business though.

Nobody answered my question, I’m pretty sure the CTA is who gives permission to sell tickets, is it possible the CTA has suspended their licence to sell tickets? Operating certificate and selling tickets are two separate aspects of an airline, obviously you need both to make money but if you are not allowed to sell tickets, your days are numbered.
Without any media announcement dealing with this, obviously it leads to speculation, given all the other issues lately, it leads to speculation of worst case scenarios.

Do airlines pay fees on a credit basis to the CTA? I'm just trying to think of a way the CTA would have grounds to stop Flair from selling tickets.

[porcsord]

Would be a pretty greasy way of going out of business though.

Airlines only go out greasy... jetsgo, greyhound, Thomas Cook, lynx... to name a few. Operate as per normal... until you don't. Ops normal.

[cdnavater]

Yeah that's odd. Would be a pretty greasy way of going out of business though.

Nobody answered my question, I’m pretty sure the CTA is who gives permission to sell tickets, is it possible the CTA has suspended their licence to sell tickets? Operating certificate and selling tickets are two separate aspects of an airline, obviously you need both to make money but if you are not allowed to sell tickets, your days are numbered.
Without any media announcement dealing with this, obviously it leads to speculation, given all the other issues lately, it leads to speculation of worst case scenarios.

Do airlines pay fees on a credit basis to the CTA? I'm just trying to think of a way the CTA would have grounds to stop Flair from selling tickets.

I think you have to prove you can honour the ticket, it may be they suspended permission until Flair can prove they can, it’s one of those things that obviously proving it is difficult and not being able to sell tickets won’t help.
I honestly won’t be surprised if tomorrow is the last day of operations!

[dialdriver]

https://youtu.be/eqyUAtzS_6M?si=6P6jMFp35_CbbjCK

[ACYYC]

Would be a pretty greasy way of going out of business though.

Airlines only go out greasy... jetsgo, greyhound, Thomas Cook, lynx... to name a few. Operate as per normal... until you don't. Ops normal.

This is true. I'd say Lynx was the least greasy in my living memory by giving the public a few days notice and not having airports block their aircraft with snow removal equipment or locking bridge heads with chains right before a flight was supposed to operate.