WestJet CSA

flyinghigh · Post by **flyinghigh** » Fri Jul 14, 2006 10:56 am

Hi everyone, i am writing my application letter to apply for CSA based in Vancouver, but i have several questions that i am wondering....

1)I don't have much local experience, as i just immigrated to Canada last year and is working for a temp office job since then...does it affect my chance to get notice?!
2)Do you need to have lots of CS experience to get hired?! Coz i have a bit different background, i have more office experience than CS experience, but i have airline experience though and i really want to get out of office work and i find myself more suitable to work in CS field.

I don't even know if i should send in my application, as i know lots of company out there prefer to hire ppl with more local experience, that's the problem i have when i am looking for jobs since i moved here

Any advice for me is much appreciated!

337 · Post by **337** » Fri Jul 14, 2006 1:13 pm

Put your application in.

You will be hired mostly based on your personality and attitude. You will be trained for the job. Lots of CSA's and FA's here have no previous experience.

Good Luck

gulfan · Post by **gulfan** » Fri Jul 14, 2006 2:05 pm

WestJet hires for attitude, trains for skill. Knowing a second language helps, especially since Vancouver is very multicultural. If your a very, very, very happy person you'll make it!

flyinghigh · Post by **flyinghigh** » Fri Jul 14, 2006 6:05 pm

Hi 337 & Kevin

Thanks very much for your advice, if that is what you guys said, i can continue to work on my application now

! Thank you!!

matrix · Post by **matrix** » Fri Jul 14, 2006 6:23 pm

So, if you're dumb and happy, you're in!

2low · Post by **2low** » Fri Jul 14, 2006 6:40 pm

Exactly, just like CMA.

flyinghigh · Post by **flyinghigh** » Fri Jul 14, 2006 7:23 pm

...i think i am dumb enough now....

matrix · Post by **matrix** » Sat Jul 15, 2006 7:07 pm

...i think i am dumb enough now....

Good start, I hope you don't have any skills though.

gulfan · Post by **gulfan** » Sat Jul 15, 2006 7:32 pm

smithereen wrote:
...i think i am dumb enough now....
Good start, I hope you don't have any skills though.

Also, let's see if you have good taste:

Kool-Aid or Lemonade

Choose wisely young padawan as the future of the galaxy is in your hands.

2low · Post by **2low** » Sun Jul 16, 2006 12:20 am

flyinghigh · Post by **flyinghigh** » Mon Jul 17, 2006 10:57 am

smithereen wrote:
...i think i am dumb enough now....
Good start, I hope you don't have any skills though.

Will they really hire ppl without any skills?!

flyinghigh · Post by **flyinghigh** » Mon Jul 17, 2006 11:11 am

kevin.snaden wrote:
smithereen wrote:
...i think i am dumb enough now....
Good start, I hope you don't have any skills though.
Also, let's see if you have good taste:

Kool-Aid or Lemonade

Choose wisely young padawan as the future of the galaxy is in your hands.

....that's hard to choose.....em...

gulfan · Post by **gulfan** » Mon Jul 17, 2006 11:11 am

flyinghigh wrote:
smithereen wrote:
...i think i am dumb enough now....
Good start, I hope you don't have any skills though.

Will they really hire ppl without any skills?!

I suppose they could? WestJet hires for attitude and trains for skill. Realistically though, they want customer service experience etc. as outlined in the job advertisement. Here’s a quote they find important: “You can learn more about a person in an hour’s worth of play than in a day of conversation” – Plato.

flyinghigh · Post by **flyinghigh** » Mon Jul 17, 2006 11:15 am

I have a question, i am trying to apply today through westjet's site... i upload resume.... but how can i attach covering letter?! it's weird....i don't see anywhere i can attached or paste my covering letter, anyone can help me?! thanks a lot!...

flyinghigh · Post by **flyinghigh** » Mon Jul 17, 2006 12:05 pm

I also have an important thing i always forget to ask....is CSA starting at $10?! Any change?! I can't find any post talk about CSA wage... or may be i miss some...... thanks for your reply!

gulfan · Post by **gulfan** » Mon Jul 17, 2006 12:22 pm

I think starting wage for CSA is $10.45/hr. Something close to that at least. For the coverletter, here's what you should do.

In your application, go:

-------------
Coverletter
-------------

sdfasdfdf

---------------
Why WestJet
---------------

asdfsdf

---------
Resume
----------

sdfasdfadsf

Make sure you answer Why WestJet, it's very important. Tell us why you want to be the next Customer Service Agent. You can message CrazyCarl on the forum here, he was in the last CSA class and was recently hired. For him, he applied, had a pre-screen and then was invited into a group interview / open house. A little bit later and he was hired. Good luck! It's a tough process, put a smile on your face, drink lots of kool-aid and you'll do fine.

flyinghigh · Post by **flyinghigh** » Mon Jul 17, 2006 12:49 pm

kevin.snaden wrote:I think starting wage for CSA is $10.45/hr. Something close to that at least. For the coverletter, here's what you should do.

In your application, go:
-------------
Coverletter
-------------

sdfasdfdf

---------------
Why WestJet
---------------

asdfsdf

---------
Resume
----------

sdfasdfadsf
Make sure you answer Why WestJet, it's very important. Tell us why you want to be the next Customer Service Agent. You can message CrazyCarl on the forum here, he was in the last CSA class and was recently hired. For him, he applied, had a pre-screen and then was invited into a group interview / open house. A little bit later and he was hired. Good luck! It's a tough process, put a smile on your face, drink lots of kool-aid and you'll do fine.

Thanks for your kevin! you are fantastic

!! hope something will come up soon... i am going to edit my profile now...

btw, good luck to you too, i know that you are waiting to get in FA team too

flyinghigh · Post by **flyinghigh** » Mon Jul 17, 2006 7:55 pm

Have submitted the application through westjet site and workopolis....got some screening questionnaire.... i guess i have to wait for a long time before i get called

....coz i don't have much CS experience... that is one of the screening question....and i don't know French too....that's the other screening question......

Gear Up · Post by **Gear Up** » Mon Jul 17, 2006 9:54 pm

Flyinghigh,

Don't worry about "getting in" soon. With the CSA turnover rate WestJet is experincing you won't have to wait long. Then, once you're in, you'll realize why the turnover rate is so high.

Anyway, have fun while you can and good luck!

Gear Up!

gulfan · Post by **gulfan** » Tue Jul 18, 2006 12:34 am

Gear Up wrote:Flyinghigh,

Don't worry about "getting in" soon. With the CSA turnover rate WestJet is experincing you won't have to wait long. Then, once you're in, you'll realize why the turnover rate is so high.

Anyway, have fun while you can and good luck!

Gear Up!

Why is the turnover rate high?

http://youtube.com/watch?v=sP8ldCNdPcU&search=westjet

flyinghigh · Post by **flyinghigh** » Tue Jul 18, 2006 8:14 am

Gear Up wrote:Flyinghigh,

Don't worry about "getting in" soon. With the CSA turnover rate WestJet is experincing you won't have to wait long. Then, once you're in, you'll realize why the turnover rate is so high.

Anyway, have fun while you can and good luck!

Gear Up!

Hi Gear Up

you make up feel better and worry at the same time....seems it would be very tough when I get in... are you working as CSA now?! Anyway, it's so nice of you to tell me those information.

tks!