Sunwing route

[4074]

Can someone explain the logic to me?

Booked a trip with Sunwing/Signature from YOW to Varadero in Mid december leaving in a few weeks. At the time it showed a direct flight. Now that I get my itinerary, I fly from YOW to YAM (Sault St-Marie) and then off to Varadero

Would I have known that at the time of booking, well there would have been no booking....

Anyone know why ?

4074

[flyinhigh]

I've noticed that with a few other companies to.

Air Canada has Toronto direct sydney, yet there is a stop in Vancouver.

the thing you have to watch for now seems to be NON-STOP sydney.

[NEBOJSA]

Maybe the flight is not full,that is why it is going to Sault St-Marie first.

Nebojsa

[Topspin]

Even more interesting, 34 NM diversion, CSA's said they heard low fuel?

WG 546 - HUX-YVR, went to YXX?

http://flightaware.com/live/flight/SWG5 ... /MMBT/CYVR

[60N30W]

Just remember DIRECT does not equal NON-STOP

That and maybe the flights were combined after you purchased your package.

Regards,

60N30W

[J31]

Can someone explain the logic to me?

Booked a trip with Sunwing/Signature from YOW to Varadero in Mid december leaving in a few weeks. At the time it showed a direct flight. Now that I get my itinerary, I fly from YOW to YAM (Sault St-Marie) and then off to Varadero

Would I have known that at the time of booking, well there would have been no booking....

Anyone know why ?

4074

Ah yes the age old "direct" which means same airplane all the way with one or more stops. Then there is "non-stop" which takes you there in one flight.

Sorry it was confusing ....Oh well you will be there before you know it! Enjoy the sun and sand

[Realitychex]

It's a mortal lock that "double drop" flights lose a ton of money, but less money than if the offending carrier operated the originally scheduled non-stop flights less than half full. With rare exception, that's the only reason why this occurs.

Sunwing's reputation in on-line reviews continues to approach Jetsgo's near legendary status of futility. It's easy to grab customers once with cheap offers. Getting them to book a second time is a different story.

What self respecting travel agent would book their clients on Sunwing product when there are at least three other tour operators in Canada that rarely show up with these sorts of stories that a have a consist theme of customer service failure?

http://www.carsurvey.org/air/review_15774.html

http://www.carsurvey.org/air/review_15766.html

http://www.carsurvey.org/air/review_15759.html

http://www.carsurvey.org/air/review_15753.html

http://www.carsurvey.org/air/review_15752.html

[Tiny Tyke]

Wow.....not good.

[Dick]

http://www.carsurvey.org/air/review_15771.html
http://www.carsurvey.org/air/review_15708.html
http://www.carsurvey.org/air/review_15705.html
http://www.carsurvey.org/air/review_15703.html
http://www.carsurvey.org/air/review_15613.html

[hnl]

Exactly. I've heard nothing but great things about Sunwing. I jumpseated on them to LAS and was very impressed. Friends in a TA say pax come in and don't care where they go as long as it is on Sunwing. Shades of Wardair. On the other hand friends just used a west based 737 operator and say never again...

[NEBOJSA]

I flew with Sunwing 6 times.Twice to Cuba and the rest to Orlando.Never had any problems with them.

Nebojsa

[Realitychex]

When I see an 8-1 ratio of good stories vs bad stories regarding Sunwing over a 12 month period, I'll buy into your argument.

The fact remains that you rarely, if ever see any negative reviews about the Transat/Canjet product, (even with their identical ultra-high density 189 seat capacity on the 737-800), the AC product or the WJ product.

Even in the positive Sunwing reviews, there is often mention of poor OTP and flight departures / arrivals at times that essentially destroy 1/7th or more of the time available "on the beach".

Sunwing tends to cater to the ultra price conscious package holiday buyer, (the "applaud when the aircraft lands crowd"), who aren't likely to be regular flyers. They can be easily convinced that 3 oz of cheap sparkling wine and reheated "sh*t on a shingle" is, in fact, "champagne service".

I spoke with a number of Ontario and maritime travel agents at an airport departure lounge in the Caribbean quite recently and to a letter, they refused to sell Sunwing product, regardless of pricing and commissions. It was by no means a scientific survey, but it certainly continued to point out that the product remains problematic for a number of reasons.

Additionally, a number of the pro-Sunwing reviews are a little glib and short on detail. They tend to pop up quite quickly after a slew of detailed horror stories. That make the reviews, er... shall we say, a little suspect....

http://www.carsurvey.org/air/review_15776.html

[4074]

Thanks for the contribution everyone!

I am leaving Friday, I will let you know how this turns out.

4074

[LisaS]

God help you......even though there isn't one. Maybe........ unicorn help you.

No, wait, they don't exist either. You're screwd brother!

[4074]

unicorn help you. No, wait, they don't exist either. You're screwd brother!

Hey, no proof no care, yay unicorns! maybe the PIC will be a unicorn ?

[BEFAN5]

unicorn help you. No, wait, they don't exist either. You're screwd brother!

Hey, no proof no care, yay unicorns! maybe the PIC will be a unicorn ?

From what I have heard on the radio, their pilots are far from unicorns (or any kind of magical creature/god). It is amazing they find the runway.

[bmcrobb]

BEFAN5,
Care to expand on your post?
And please make sure it's not hear say or a passenger commenting
on a go-around that they would have no clue as to the why behind it.
As a Sunwing pilot, I take great offense to negative comments
made by others in the pilot community.
All carriers have negatives and positives written about them here,
and other sites much like this one, mostly by cowardly anonymous people like yourself.
Aviation is a profession, try to be professional.
bmcrobb

[hnl]

BEFAN5,
Care to expand on your post?
And please make sure it's not hear say or a passenger commenting
on a go-around that they would have no clue as to the why behind it.
As a Sunwing pilot, I take great offense to negative comments
made by others in the pilot community.
All carriers have negatives and positives written about them here,
and other sites much like this one, mostly by cowardly anonymous people like yourself.
Aviation is a profession, try to be professional.
bmcrobb

here here...I'm AC but have friends at Sunwing and they are true professionals...

[Dick]

BEFAN5,
Care to expand on your post?
And please make sure it's not hear say or a passenger commenting
on a go-around that they would have no clue as to the why behind it.
As a Sunwing pilot, I take great offense to negative comments
made by others in the pilot community.
All carriers have negatives and positives written about them here,
and other sites much like this one, mostly by cowardly anonymous people like yourself.
Aviation is a profession, try to be professional.
bmcrobb

+1, Thank You

[BEFAN5]

My Apologies guys. Some of those links hit home with a recent travel experience, and a beer or two later after a long day and overhearing a certain radio conversation....

Every airline has piles upon piles of negative feedback. Consumer bureaus only ever hear about the bad stuff. I had a guy in front of me getting off an aircraft a while back who stopped to tell the captain he was going all the way to the top of government because he saw another aircraft pass by too close for comfort. There is always an unhappy soul on board.

Plus I am just jealous that you all most likely have perma-tans.

[4074]

Well i just got back Friday. Sunwing as an airline (cabin crew/pilots/check-in) are awesome. Landed in Sault St-Marie in winds gusting at 38 knots and it was a greaser.

So kudos to the profesionnals, good airline. My issue lies more with the administration behind the scene (changing my flight last minute and so on).

so +1 for Sunwing.

4074

[bigskyjoc]

Additionally, a number of the pro-Sunwing reviews are a little glib and short on detail. They tend to pop up quite quickly after a slew of detailed horror stories. That make the reviews, er... shall we say, a little suspect....

http://www.carsurvey.org/air/review_15776.html

Um, er, your saying "a little suspect" like this example?.....



Air Canada, WestJet settle spying lawsuit
Last Updated: Tuesday, May 30, 2006 | 9:30 AM ET
CBC News

Related
Internal Links

Air Canada, WestJet trade accusations


WestJet apologized to Air Canada on Monday and will pay $15.5 million to settle a lawsuit over a case of corporate espionage.

In a joint press release, WestJet apologized to its competitor and Air Canada top executive Robert Milton. Calgary-based WestJet will pay $5.5 million to cover Air Canada's investigation and litigation costs, and make a $10-million donation to children's charities in the names of both airlines.

The lawsuit centred on allegations that WestJet management used the password of a former Air Canada employee to access a website maintained by Air Canada to download "detailed and commercially sensitive" information.

"This practice was undertaken with the knowledge and direction of the highest management levels of WestJet and was not halted until discovered by Air Canada," the two companies said in a statement.

[whipline]

It must have been difficult for westjet to build their routes with that information. That asshole should have went to jail.

[jjj]

bigskyjoc,

Your last post is not relevant to the string. If you must bring it up may I suggest that you start a new topic.

JJJ

[4074]

Well, I started this post and it's going south. My personnal experience with Sunwing was great, mods please lock.