Marktheone among others has hit on what I feel to be one of the biggest issues at play: As long as the public thinks it makes sense to fly from Toronto to Vancouver for $120, or contractors continue to choose the low-bid for their cargo services, etc., we are done for because there will always be some company out there that thinks they can make it work, until something unforeseen happens, and then they're behind the power-curve making sacrifices like crazy in a fruitless attempt to catch up. Eventually, however, something's gotta give because with increasing competition the margins just become too tight to pay for things like safety, experience, etc., and the competition is always fierce. What gives are wages, maintenance, training... the list goes on. This scenario affects 705 just as much as it does 703, and it is happening daily right now. Question becomes, how do we change this? We are talking about the ability to manipulate market forces- no small undertaking (uhhh, sorry
Here's my solution: The operators are at the mercy of the market, so we can't rely on them to do what is right, for the most part (there's the odd, ethical operator that says NO and struggles along
SMS (Safety Management System) is supposed to be an internal company system designed to address safety concerns in a proactive manner. One of the tenets of SMS is the Hazard Report Form. If a Pilot (or rampie, or engineer, or secretary...) sees something that they perceive to be a threat to safety, they fill out a Hazard Report form, and give it to the Company Aviation Safety Officer (CASO). That issue is then addressed at the next (bi-weekly?) Safety Meeting, and a solution to the problem is found, and then re-assessed. Very effective if done properly. Unfortunately, this is not mandated for 703 operations at this time (some like ours have instituted it anyways, because we think it's a good idea). One of the downfalls of this system, however, is that there is no TC component to ensure that the Company plays by the rules. Perhaps a Hazard Report form in triplicate (Pilot, CASO, TC) could become the tool the pilots need to take control of the situation again. Anyone see where I'm going here?
This is how it works: Pilot Johnny notices he has an unserviceable fuel quantity gauge. In the old days, you snag it, and you get fired. New system: You snag it, and file a Hazard Report form to CASO and also to TC, keeping a copy for yourself. This is to ensure that the CASO actually does his/her job. Now let's see the boss fire you!! What happens, is the snag gets fixed, the margin on the bag-run shrinks a little bit more, until eventually the operator sees the reality that they can't offer the work for that low a price, and they either get out of the business which hardens the market for the contractor (read: higher rates and therfore more money to the others who are still in the business to spend on the wages for more experienced crews/maintenance/training that their pilots are forcing them to do), or, they demand more money for their services (which pays for the wages for more experienced crews/maintenance/ training ). The same scenario plays out be it SPIFR ops into sketchy NDB airports, demands for flying over gross, whatever.
If the company tries to fire you, TC already has a record of the report you filed, and it would simply be too easy to see the connection between reports getting filed, and those filing them suddenly getting canned, whatever reason the company wants to give for dismissal. Besides, if it's a legit snag, it would have to get fixed anyways, fired or not. It would also be plain to TC when a pilot is filing mickey mouse reports that go unresolved. This all gets addressed at the annual base inspection.
Ultimately, what this will result in is a tool for pilots to use to force the operators to do what is right, and demand the customers to pay a rate that is realistic. Granted, there are a whole lot of issues that would need to be ironed out, but I think it might be a start. We can all (owners included) fly better equipment, and get paid a real wage to do it.
Whattaya think?








