Air Transat YOW

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rookiepilot
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Re: EasyJet passenger takes it on the chin (literally) for 11hr delay

Post by rookiepilot » Tue Aug 01, 2017 8:16 am

http://www.cbc.ca/news/canada/ottawa/ai ... -1.4230048

Air Transat, stuck on Tarmac. Power went out or was cut, no AC. Pax called 911, who handed out water. That shouldn't need to happen.
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Re: EasyJet passenger takes it on the chin (literally) for 11hr delay

Post by photofly » Tue Aug 01, 2017 12:02 pm

I wonder at what point I would have forced the airline to deplane everyone by pulling a slide and getting out.
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Re: EasyJet passenger takes it on the chin (literally) for 11hr delay

Post by av8ts » Tue Aug 01, 2017 12:43 pm

Apparently there were 30 flights diverted there. No gates or stairs available. The slides were the only way off
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Re: EasyJet passenger takes it on the chin (literally) for 11hr delay

Post by photofly » Tue Aug 01, 2017 1:15 pm

Paramedics were able to board, so they must have had a stair from somewhere.
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Re: EasyJet passenger takes it on the chin (literally) for 11hr delay

Post by rookiepilot » Tue Aug 01, 2017 1:34 pm

photofly wrote:I wonder at what point I would have forced the airline to deplane everyone by pulling a slide and getting out.
Do that every airline in Canada would put you on a permanent no fly list.
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Re: EasyJet passenger takes it on the chin (literally) for 11hr delay

Post by photofly » Tue Aug 01, 2017 2:12 pm

Do you know that to be a fact, or is that just wishful thinking :-) ?
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Re: EasyJet passenger takes it on the chin (literally) for 11hr delay

Post by digits_ » Tue Aug 01, 2017 3:41 pm

Makes you wonder how long they can legally keep you on board without food, drinks or temperature control.

I secretly hope passengers would start pulling slides in cases like these, so airlines would deplane people sooner. I'd guess it only takes 2 people to pull slides after 2 hours and nobody will ever have to stay on board a plane boiling in the sun for more than 2 hours ever.
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Re: EasyJet passenger takes it on the chin (literally) for 11hr delay

Post by av8ts » Tue Aug 01, 2017 6:33 pm

That's true. If paramedics can get on then people can get off
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Here we go again

Post by Old fella » Tue Aug 01, 2017 7:16 pm

On of these days there will be a mutiny and the emergency exits will be opened and tossed on the tarmac.

http://www.ctvnews.ca/canada/passengers ... -1.3528211
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Re: Here we go again

Post by Jean-Pierre » Wed Aug 02, 2017 12:35 am

Before anyone say there were no stair available like Transat claimed, the airport confirmed there was.
Krista Kealey, a spokesperson for the authority, said stairs were made available to the airline shortly after it landed, but Air Transat did not request to have its passengers disembark.

"We don't own the air stairs; the carriers own them. But we verified with the ground-handler that they had stairs available," she said.

Not only were stairs available, Kealey said, but there was also plenty of fuel for the additional 20 aircraft. And although there was a wait to refuel, all of the other planes managed to tank up and fly out in short order.
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Re: EasyJet passenger takes it on the chin (literally) for 11hr delay

Post by rookiepilot » Wed Aug 02, 2017 2:26 am

photofly wrote:Do you know that to be a fact, or is that just wishful thinking :-) ?
LOL. :mrgreen: No worries PF.
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Re: Here we go again

Post by Inverted2 » Wed Aug 02, 2017 3:34 am

Would the crew even be legal to depart after a duty period that long?
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Re: EasyJet passenger takes it on the chin (literally) for 11hr delay

Post by photofly » Wed Aug 02, 2017 4:23 am

Mostly the problem is the "threatening" part of the behaviour, not the "no-fly list".
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Re: EasyJet passenger takes it on the chin (literally) for 11hr delay

Post by rookiepilot » Wed Aug 02, 2017 4:44 am

Deleted, redundant post with thread back.
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Re: EasyJet passenger takes it on the chin (literally) for 11hr delay

Post by av8ts » Wed Aug 02, 2017 5:33 am

Ottawa airports version of what happened. Looks very bad for Transat.

https://yow.ca/en/media-center/press-re ... passengers
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Air Transat YOW

Post by av8ts » Wed Aug 02, 2017 5:45 am

So as not to hijack the other thread I've started a new one here

CBC story with AT version of what happened
http://www.cbc.ca/news/canada/ottawa/ai ... -1.4230048

YOW airport version
https://yow.ca/en/media-center/press-re ... passengers
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Re: Here we go again

Post by goingnowherefast » Wed Aug 02, 2017 5:46 am

Unforeseen Operational Circumstances

700.17 The maximum flight time referred to in paragraphs 700.15(1)(a) to (e) and the maximum flight duty time referred to in subsection 700.16(1) may be exceeded if

(a) the flight is extended as a result of unforeseen operational circumstances;

(b) the pilot-in-command, after consultation with the other flight crew members, considers it safe to exceed the maximum flight time and flight duty time; and

(c) the air operator and the pilot-in-command comply with the Commercial Air Service Standards.
The standard and guidance material basically says you can extend for 3 hours because of ATC delays, mechanical or weather. Then your boss has to talk to TC about it.

It also may have been a new flight crew departing Ottawa
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Gilles Hudicourt
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Re: Here we go again

Post by Gilles Hudicourt » Wed Aug 02, 2017 6:06 am

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Re: Here we go again

Post by Old fella » Wed Aug 02, 2017 7:13 am

Ok.... I suppose would it be fair to ask why the AT Aircraft who were on the ground before others got delayed in getting their fuel supply.
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Re: Here we go again

Post by fish4life » Wed Aug 02, 2017 7:34 am

Does AT fly out of YOW? Would they have a contract with the fuel handlers etc?
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Re: Here we go again

Post by mbav8r » Wed Aug 02, 2017 7:44 am

Old fella wrote:Ok.... I suppose would it be fair to ask why the AT Aircraft who were on the ground before others got delayed in getting their fuel supply.
Merely speculation but I imagine their biggest customers would get service first, however if in fact the stairs were available once the situation in the cabin got the point of no air, disembarking and going to plan B is the only reasonable option.
I'm sure the crew didn't expect the wait for fuel to take as long as it did and they considered that disembarking would likely result in a further delay and huge issues, Captains authority in this situation should override corporate issues, my humble opinion.
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Re: Here we go again

Post by Gilles Hudicourt » Wed Aug 02, 2017 7:57 am

fish4life wrote:Does AT fly out of YOW? Would they have a contract with the fuel handlers etc?
We have scheduled flights out of YOW.
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Re: Here we go again

Post by Jim la Jungle » Wed Aug 02, 2017 8:03 am

The airlines usually don't own the stairs. The ground handlers company do.
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Re: Here we go again

Post by altiplano » Wed Aug 02, 2017 8:08 am

Some carriers will have prebooked fuel deliveries to support their scheduled operations.

I doubt it's always 1st come, 1st served just because some diverted aircraft show up... that said, the wait seems excessive...
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Re: Here we go again

Post by Gilles Hudicourt » Wed Aug 02, 2017 8:15 am

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