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As a passenger, what happens if your Canadian airline goes broke?

Posted: Fri Mar 27, 2020 5:09 pm
by digits_
Hi all,

I was wondering what happens if your Canadian airline goes broke and you've purchased tickets that have now become unusable.

In Europe, there is a mixed government/travel agency/airline fund that protects travellers. Does Canada have something similar?

Google comes up empty, so that probably means "no", but I've always been an optimist.... :)

Regards,
digits

Re: As a passenger, what happens if your Canadian airline goes broke?

Posted: Fri Mar 27, 2020 8:14 pm
by notwhoyouthinkIam
Travel insurance.

Re: As a passenger, what happens if your Canadian airline goes broke?

Posted: Fri Mar 27, 2020 8:36 pm
by rigpiggy
read your insurance very closely, most is only for medical reasons....if under 30 days, fight the credit card charges. after well SOL!

Re: As a passenger, what happens if your Canadian airline goes broke?

Posted: Fri Mar 27, 2020 9:31 pm
by digits_
Jeesh. And people wonder why nobody is booking plane tickets...

Guess I'll book some future flights on a European carrier then.

Re: As a passenger, what happens if your Canadian airline goes broke?

Posted: Sat Mar 28, 2020 5:37 am
by Rem
digits_ wrote: Fri Mar 27, 2020 9:31 pm Guess I'll book some future flights on a European carrier then.
Well that should help speed things along...

Re: As a passenger, what happens if your Canadian airline goes broke?

Posted: Sat Mar 28, 2020 6:36 am
by Old fella
digits_ wrote: Fri Mar 27, 2020 5:09 pm Hi all,

I was wondering what happens if your Canadian airline goes broke and you've purchased tickets that have now become unusable.

In Europe, there is a mixed government/travel agency/airline fund that protects travellers. Does Canada have something similar?

Google comes up empty, so that probably means "no", but I've always been an optimist.... :)

Regards,
digits
Speaking from experience 2008, we gave a family member a trip to Europe via London as a graduating gift so the youngin could be with friends tripping all around. It was with that Zoom outfit as all the buds wanted the cheapest way and it was out of YHZ. Approximately month before leaving Zoom shut down due bankruptcy however Visa cancelled the fare charges under “ services not rendered” clause. Of course I had to provide appropriate documentation to back it up but it was all straightened out less than a week. Again, just my experience on that issue.

Re: As a passenger, what happens if your Canadian airline goes broke?

Posted: Sat Mar 28, 2020 1:10 pm
by prop2jet
Make sure you have purchased the ticket(s) with a credit card. Keep record of all transactions. Should the carrier go broke before you have commenced travel, you can file a claim with your credit card company for the "undelivered purchase".

You can check what happened when Canada 3000 went bankrupt, Jetsgo and many others before.

Re: As a passenger, what happens if your Canadian airline goes broke?

Posted: Sat Mar 28, 2020 1:16 pm
by digits_
prop2jet wrote: Sat Mar 28, 2020 1:10 pm Make sure you have purchased the ticket(s) with a credit card. Keep record of all transactions. Should the carrier go broke before you have commenced travel, you can file a claim with your credit card company for the "undelivered purchase".

You can check what happened when Canada 3000 went bankrupt, Jetsgo and many others before.
Different sources claim that this only valid if the payment was done within 30 days of the company going broke/cancelled travel.

Do you know if your described solution still works if I buy tickets now to travel in 9 monhts?

Re: As a passenger, what happens if your Canadian airline goes broke?

Posted: Sat Mar 28, 2020 1:19 pm
by bcflyer
I would think that’s a question for your credit card company.

Re: As a passenger, what happens if your Canadian airline goes broke?

Posted: Sun Mar 29, 2020 7:08 am
by Eric Janson
digits_ wrote: Sat Mar 28, 2020 1:16 pm Do you know if your described solution still works if I buy tickets now to travel in 9 monhts?
Why would you do that? What's the rush?

I would wait to see how things develop over the next 3-4 months.

Re: As a passenger, what happens if your Canadian airline goes broke?

Posted: Sun Mar 29, 2020 7:28 am
by mbav8r
Eric Janson wrote: Sun Mar 29, 2020 7:08 am
digits_ wrote: Sat Mar 28, 2020 1:16 pm Do you know if your described solution still works if I buy tickets now to travel in 9 monhts?
Why would you do that? What's the rush?

I would wait to see how things develop over the next 3-4 months.
Hey, don’t discourage people from future bookings, airlines run on that! Not to mention, good deals on now!

Re: As a passenger, what happens if your Canadian airline goes broke?

Posted: Sun Mar 29, 2020 8:32 am
by digits_
Eric Janson wrote: Sun Mar 29, 2020 7:08 am
digits_ wrote: Sat Mar 28, 2020 1:16 pm Do you know if your described solution still works if I buy tickets now to travel in 9 monhts?
Why would you do that? What's the rush?

I would wait to see how things develop over the next 3-4 months.
I have coupons with a signficant discount that expire if I don't book soon.

Re: As a passenger, what happens if your Canadian airline goes broke?

Posted: Mon Mar 30, 2020 2:22 am
by Eric Janson
digits_ wrote: Sun Mar 29, 2020 8:32 am
Eric Janson wrote: Sun Mar 29, 2020 7:08 am
digits_ wrote: Sat Mar 28, 2020 1:16 pm Do you know if your described solution still works if I buy tickets now to travel in 9 monhts?
Why would you do that? What's the rush?

I would wait to see how things develop over the next 3-4 months.
I have coupons with a signficant discount that expire if I don't book soon.
Well the first thing I would try is to contact the Airline and see if the validity of these coupons can be extended.

Don't see why they wouldn't do this given the circumstances.

Re: As a passenger, what happens if your Canadian airline goes broke?

Posted: Tue Mar 31, 2020 6:48 am
by drone_driver24