Over 200 passengers forced to spend weekend on freezing Canadian island after plane diverted

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itsgrosswhatinet
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Over 200 passengers forced to spend weekend on freezing Canadian island after plane diverted

Post by itsgrosswhatinet »

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Re: Over 200 passengers forced to spend weekend on freezing Canadian island after plane diverted

Post by 172DDriver »

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Re: Over 200 passengers forced to spend weekend on freezing Canadian island after plane diverted

Post by CL-Skadoo! »

They weren’t given access to their bags for two days, I understand being a bit miffed about that.
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Re: Over 200 passengers forced to spend weekend on freezing Canadian island after plane diverted

Post by digits_ »

CL-Skadoo! wrote: Thu Feb 20, 2025 4:40 am They weren’t given access to their bags for two days, I understand being a bit miffed about that.
Yup
Due to the high winds, passengers’ checked luggage in the hold of the plane could not be reached, with one United flyer saying on social media that they went 48 hours without their other clothing during 20F (-6C) temperatures.
It's stuff like this that heavily contributes to the attitude of grabbing bags in emergencies as well.
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Re: Over 200 passengers forced to spend weekend on freezing Canadian island after plane diverted

Post by cdnavater »

digits_ wrote: Thu Feb 20, 2025 7:02 am
CL-Skadoo! wrote: Thu Feb 20, 2025 4:40 am They weren’t given access to their bags for two days, I understand being a bit miffed about that.
Yup
Due to the high winds, passengers’ checked luggage in the hold of the plane could not be reached, with one United flyer saying on social media that they went 48 hours without their other clothing during 20F (-6C) temperatures.
It's stuff like this that heavily contributes to the attitude of grabbing bags in emergencies as well.
How would you propose they do this, the logistics of a non base accessing the cargo holds to off load baggage and then reload it properly, do proper weight and balance calculations and depart would be a difficult endeavour!
I’m going to guess you just assume they . them in where they fit and guess the weight and where it is right?
The company likely assumed it was going to be a min rest and depart situation but the weather did not cooperate with that plan, I’m sure they allowed the passenger to bring their carryon with them, I always, always pack three days of clothes in my carryon unless it’s a shorter trip than I don’t check a bag at all.
I have everything need in my carryon, if I can get along without it, it’s in the checked bag.
If you’ve ever travelled or even known someone who’s travelled by air, you’ve heard of lost luggage, so take some responsibility for yourself and make sure you don’t get stuck without necessities!
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Re: Over 200 passengers forced to spend weekend on freezing Canadian island after plane diverted

Post by digits_ »

cdnavater wrote: Thu Feb 20, 2025 8:51 am
digits_ wrote: Thu Feb 20, 2025 7:02 am
CL-Skadoo! wrote: Thu Feb 20, 2025 4:40 am They weren’t given access to their bags for two days, I understand being a bit miffed about that.
Yup
Due to the high winds, passengers’ checked luggage in the hold of the plane could not be reached, with one United flyer saying on social media that they went 48 hours without their other clothing during 20F (-6C) temperatures.
It's stuff like this that heavily contributes to the attitude of grabbing bags in emergencies as well.
How would you propose they do this, the logistics of a non base accessing the cargo holds to off load baggage and then reload it properly, do proper weight and balance calculations and depart would be a difficult endeavour!
I’m going to guess you just assume they . them in where they fit and guess the weight and where it is right?
The company likely assumed it was going to be a min rest and depart situation but the weather did not cooperate with that plan, I’m sure they allowed the passenger to bring their carryon with them, I always, always pack three days of clothes in my carryon unless it’s a shorter trip than I don’t check a bag at all.
I have everything need in my carryon, if I can get along without it, it’s in the checked bag.
If you’ve ever travelled or even known someone who’s travelled by air, you’ve heard of lost luggage, so take some responsibility for yourself and make sure you don’t get stuck without necessities!
Doesn't matter, at the end of the day people are not allowed access to their luggage. Just because it's inconvenient doesn't make it a valid excuse.

The past few years, I've witnessed:
- people who got overbooked being denied access to their checked in luggage by the airline that overbooked them
- people whose flight got cancelled being denied access to their checked luggage, making it very impractical for them to rebook on a different airline
- people being forced to gate check carry on luggage because the plane was full
- people being forced to gate check carry on because it was too big while the sizers dimensions didn't match the online dimension limits
- lost luggage


Are any of these events life altering? Of course not. But they are very inconvenient, and with the exception of the lost luggage, the solution is so bloody simple to just get people their bags back. If you had people there to accept the luggage, you can have people there to give it back.

If we're trying to get people to behave nicer on airplanes, treating them with respect would sure go a long way. It also doesn't help that most of the toiletries people use daily are not allowed in carry on luggage. Unless you can find a mini version of whatever soap or cream you want to use, it will likely be in your checked luggage.

Again, is this super important? No, but it does explain why pax sometimes 'misbehave'. If people would trust the airline to get their bags back, they would leave them behind on the plane during emergencies. I think for most people -myself included- that trust is pretty darn close to zero.
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Re: Over 200 passengers forced to spend weekend on freezing Canadian island after plane diverted

Post by rookiepilot »

Who started this thread who works undercover for CBC / CTV?

This isnt newsworthy.
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Re: Over 200 passengers forced to spend weekend on freezing Canadian island after plane diverted

Post by lownslow »

“Trapped on a frozen Canadian island”

Settle down Gilligan, Newfoundland is bigger than a lot of countries.
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Re: Over 200 passengers forced to spend weekend on freezing Canadian island after plane diverted

Post by itsgrosswhatinet »

:o
rookiepilot wrote: Thu Feb 20, 2025 11:16 am Who started this thread who works undercover for CBC / CTV?

This isnt newsworthy.
I just thought it was hilarious that the island was actually Newfoundland.
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Re: Over 200 passengers forced to spend weekend on freezing Canadian island after plane diverted

Post by cdnavater »

digits_ wrote: Thu Feb 20, 2025 11:05 am
cdnavater wrote: Thu Feb 20, 2025 8:51 am
digits_ wrote: Thu Feb 20, 2025 7:02 am

Yup



It's stuff like this that heavily contributes to the attitude of grabbing bags in emergencies as well.
How would you propose they do this, the logistics of a non base accessing the cargo holds to off load baggage and then reload it properly, do proper weight and balance calculations and depart would be a difficult endeavour!
I’m going to guess you just assume they . them in where they fit and guess the weight and where it is right?
The company likely assumed it was going to be a min rest and depart situation but the weather did not cooperate with that plan, I’m sure they allowed the passenger to bring their carryon with them, I always, always pack three days of clothes in my carryon unless it’s a shorter trip than I don’t check a bag at all.
I have everything need in my carryon, if I can get along without it, it’s in the checked bag.
If you’ve ever travelled or even known someone who’s travelled by air, you’ve heard of lost luggage, so take some responsibility for yourself and make sure you don’t get stuck without necessities!
Doesn't matter, at the end of the day people are not allowed access to their luggage. Just because it's inconvenient doesn't make it a valid excuse.

The past few years, I've witnessed:
- people who got overbooked being denied access to their checked in luggage by the airline that overbooked them
- people whose flight got cancelled being denied access to their checked luggage, making it very impractical for them to rebook on a different airline
- people being forced to gate check carry on luggage because the plane was full
- people being forced to gate check carry on because it was too big while the sizers dimensions didn't match the online dimension limits
- lost luggage


Are any of these events life altering? Of course not. But they are very inconvenient, and with the exception of the lost luggage, the solution is so bloody simple to just get people their bags back. If you had people there to accept the luggage, you can have people there to give it back.

If we're trying to get people to behave nicer on airplanes, treating them with respect would sure go a long way. It also doesn't help that most of the toiletries people use daily are not allowed in carry on luggage. Unless you can find a mini version of whatever soap or cream you want to use, it will likely be in your checked luggage.

Again, is this super important? No, but it does explain why pax sometimes 'misbehave'. If people would trust the airline to get their bags back, they would leave them behind on the plane during emergencies. I think for most people -myself included- that trust is pretty darn close to zero.
Based on your reply you have absolutely no understanding of how things work, it’s not a minor inconvenience to off load and load a 777 at an airport without crew that work for the company and know their processes.
For the first layover, assuming everyone would be back on board 12 hours later, no reason to rock that boat, send passengers to the hotel with meal vouchers and get back on the road the next day.
After that, it becomes a conundrum, if you off load the bags it’s a huge problem to solve that may require flying a crew in who can do the job, nobody that I am aware of operates a 777 in YYT, maybe AC crews are trained but I doubt it. Proper equipment available, doubt it, a process for weight and balance, nope!
The aircraft load left alone requires very little input to get going again, fuel and passenger distribution, the rest remains, off you go!
You’re not talking about 20 bags from the back of a king air, if you actually don’t know what’s involved, why would you even talk about it being a minor inconvenience, you literally have no clue!
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Re: Over 200 passengers forced to spend weekend on freezing Canadian island after plane diverted

Post by digits_ »

cdnavater wrote: Thu Feb 20, 2025 3:44 pm
digits_ wrote: Thu Feb 20, 2025 11:05 am
cdnavater wrote: Thu Feb 20, 2025 8:51 am

How would you propose they do this, the logistics of a non base accessing the cargo holds to off load baggage and then reload it properly, do proper weight and balance calculations and depart would be a difficult endeavour!
I’m going to guess you just assume they . them in where they fit and guess the weight and where it is right?
The company likely assumed it was going to be a min rest and depart situation but the weather did not cooperate with that plan, I’m sure they allowed the passenger to bring their carryon with them, I always, always pack three days of clothes in my carryon unless it’s a shorter trip than I don’t check a bag at all.
I have everything need in my carryon, if I can get along without it, it’s in the checked bag.
If you’ve ever travelled or even known someone who’s travelled by air, you’ve heard of lost luggage, so take some responsibility for yourself and make sure you don’t get stuck without necessities!
Doesn't matter, at the end of the day people are not allowed access to their luggage. Just because it's inconvenient doesn't make it a valid excuse.

The past few years, I've witnessed:
- people who got overbooked being denied access to their checked in luggage by the airline that overbooked them
- people whose flight got cancelled being denied access to their checked luggage, making it very impractical for them to rebook on a different airline
- people being forced to gate check carry on luggage because the plane was full
- people being forced to gate check carry on because it was too big while the sizers dimensions didn't match the online dimension limits
- lost luggage


Are any of these events life altering? Of course not. But they are very inconvenient, and with the exception of the lost luggage, the solution is so bloody simple to just get people their bags back. If you had people there to accept the luggage, you can have people there to give it back.

If we're trying to get people to behave nicer on airplanes, treating them with respect would sure go a long way. It also doesn't help that most of the toiletries people use daily are not allowed in carry on luggage. Unless you can find a mini version of whatever soap or cream you want to use, it will likely be in your checked luggage.

Again, is this super important? No, but it does explain why pax sometimes 'misbehave'. If people would trust the airline to get their bags back, they would leave them behind on the plane during emergencies. I think for most people -myself included- that trust is pretty darn close to zero.
Based on your reply you have absolutely no understanding of how things work, it’s not a minor inconvenience to off load and load a 777 at an airport without crew that work for the company and know their processes.
For the first layover, assuming everyone would be back on board 12 hours later, no reason to rock that boat, send passengers to the hotel with meal vouchers and get back on the road the next day.
After that, it becomes a conundrum, if you off load the bags it’s a huge problem to solve that may require flying a crew in who can do the job, nobody that I am aware of operates a 777 in YYT, maybe AC crews are trained but I doubt it. Proper equipment available, doubt it, a process for weight and balance, nope!
The aircraft load left alone requires very little input to get going again, fuel and passenger distribution, the rest remains, off you go!
You’re not talking about 20 bags from the back of a king air, if you actually don’t know what’s involved, why would you even talk about it being a minor inconvenience, you literally have no clue!
I never said minor inconvenience. I said it was inconvenient.

We aren't talking about 12 hours, we're talking about 48 hours.

In these cases, if a passenger doesn't show up for his next flight, are you allowed to take off with his bags still on board?
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cdnavater
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Re: Over 200 passengers forced to spend weekend on freezing Canadian island after plane diverted

Post by cdnavater »

digits_ wrote: Thu Feb 20, 2025 4:26 pm
cdnavater wrote: Thu Feb 20, 2025 3:44 pm
digits_ wrote: Thu Feb 20, 2025 11:05 am

Doesn't matter, at the end of the day people are not allowed access to their luggage. Just because it's inconvenient doesn't make it a valid excuse.

The past few years, I've witnessed:
- people who got overbooked being denied access to their checked in luggage by the airline that overbooked them
- people whose flight got cancelled being denied access to their checked luggage, making it very impractical for them to rebook on a different airline
- people being forced to gate check carry on luggage because the plane was full
- people being forced to gate check carry on because it was too big while the sizers dimensions didn't match the online dimension limits
- lost luggage


Are any of these events life altering? Of course not. But they are very inconvenient, and with the exception of the lost luggage, the solution is so bloody simple to just get people their bags back. If you had people there to accept the luggage, you can have people there to give it back.

If we're trying to get people to behave nicer on airplanes, treating them with respect would sure go a long way. It also doesn't help that most of the toiletries people use daily are not allowed in carry on luggage. Unless you can find a mini version of whatever soap or cream you want to use, it will likely be in your checked luggage.

Again, is this super important? No, but it does explain why pax sometimes 'misbehave'. If people would trust the airline to get their bags back, they would leave them behind on the plane during emergencies. I think for most people -myself included- that trust is pretty darn close to zero.
Based on your reply you have absolutely no understanding of how things work, it’s not a minor inconvenience to off load and load a 777 at an airport without crew that work for the company and know their processes.
For the first layover, assuming everyone would be back on board 12 hours later, no reason to rock that boat, send passengers to the hotel with meal vouchers and get back on the road the next day.
After that, it becomes a conundrum, if you off load the bags it’s a huge problem to solve that may require flying a crew in who can do the job, nobody that I am aware of operates a 777 in YYT, maybe AC crews are trained but I doubt it. Proper equipment available, doubt it, a process for weight and balance, nope!
The aircraft load left alone requires very little input to get going again, fuel and passenger distribution, the rest remains, off you go!
You’re not talking about 20 bags from the back of a king air, if you actually don’t know what’s involved, why would you even talk about it being a minor inconvenience, you literally have no clue!
I never said minor inconvenience. I said it was inconvenient.

We aren't talking about 12 hours, we're talking about 48 hours.

In these cases, if a passenger doesn't show up for his next flight, are you allowed to take off with his bags still on board?
Ok, it’s not JUST inconvenient and the 48 hour delay was a rolling delay, not planned for 48, would these passengers have accepted that if we get you your bags, it will be a minimum of another 24 hours before we can get you going! Probably a few would because they don’t care about the other passengers, just their needs.

As for, if someone doesn’t show up, I don’t know what the US regulations say about that, as far as I know it’s a Canadian rule and also even in Canada, I have diverted and had a couple passengers get off because they were closer to home and would prefer to rent a car from the diversion airport, we deplaned them but not their bags, told they would have to make arrangements to retrieve the bags from the original destination on their own, that was a company decision.
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Re: Over 200 passengers forced to spend weekend on freezing Canadian island after plane diverted

Post by rookiepilot »

Read the collection of human drama in this one. CTV must have loved it.

https://www.cp24.com/local/toronto/2025 ... ellations/
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Re: Over 200 passengers forced to spend weekend on freezing Canadian island after plane diverted

Post by pilotidentity »

What an adventure! :)
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