SATOPs - Management and Navigation

[Widow]

SR 27 - Recommend Transport Canada provide the Chief Pilot and Operations Manager on initial appointment to that position with information about courses and training materials available from System Safety (e.g. Decision Making/Human Factors, Company Aviation Safety Officer course, etc.)

SR 28 - Recommend Transport Canada encourage Air Taxi operator management to attend the Company Aviation Safety Officer (CASO) course.

SR 29 - Recommend Transport Canada promote the benefits of having a company safety program to Air Taxi operator management and review the requirement for Air Taxi operators to have a company safety program.

SR 30 - Recommend the Transportation Safety Board evaluate the management factors that contributed to the accident during the accident investigation.

SR 31 - Recommend Transport Canada continue to publish articles in the Aviation Safety Letter and Vortex newsletters about the safe, proper use of GPS and the hazards associated with its misuse.

SR 32 - Recommend Transport Canada promote the practice of using offset GPS tracks or other means to reduce the potential for conflict between opposite direction traffic on the same route and altitude.

SR 33 - Recommend NAV CANADA revise VFR navigation charts to include more detailed topographical information.

SR 34 - Recommend Transport Canada notify the Canada Map Office that the accounting procedure for chart dealers has caused some to stop offering the service, resulting in diminished availability of current charts.

http://www.tc.gc.ca/civilaviation/syste ... gement.htm
http://www.tc.gc.ca/civilaviation/syste ... gation.htm

[just curious]

[quote][SR 27 - Recommend Transport Canada provide the Chief Pilot and Operations Manager on initial appointment to that position with information about courses and training materials available from System Safety (e.g. Decision Making/Human Factors, Company Aviation Safety Officer course, etc.)

SR 28 - Recommend Transport Canada encourage Air Taxi operator management to attend the Company Aviation Safety Officer (CASO) course. /quote]

You may wish to check with the Regional Aviation Safety Officer. It is my understanding that TC has given provision of the CASO course to private deliverers. In our region, Prairie and Northern, the woman who delivers it is a former TC inspector, and operational safety officer for CRA/ Jazz/AC/Southern Frontier. It bacame user pay, whereas before it was free. I took it three times.

[Widow]

I found this with respect to SR 29

COMMERCIAL AND BUSINESS
AVIATION ADVISORY CIRCULAR No. 0157
1999.06.01

--------------------------------------------------------------------------------

Company Aviation Safety Management Program
PURPOSE

This Commercial & Business Aviation Advisory Circular (CBAAC) is intended to promote the benefits of a company aviation safety management program (CASMP) to Aerial Work, Air Taxi and Commuter operators.

REFERENCES

The Safety of Air Taxi Operations (SATOPS) Final Report (TP 13158E) SATOPS Recommendation 29.

BACKGROUND

Concern about the large number of accidents in the Air Taxi industry motivated Transport Canada to initiate the SATOPS project. Relative to Airline and Commuter operations, Air Taxi aircraft are involved in the vast majority of accidents each year.

The Task Force's objective was to propose ways to improve the accident record by identifying the culture, attitudes, problems and safety practices in Air Taxi operations. SATOPS Recommendation 29 recommended that:

"Transport Canada promote the benefits of having a company safety program to Air Taxi operator management and review the requirement for Air Taxi operators to have a company safety program."

While Airline operators are required by regulation to have a safety program, there is no regulatory requirement for safety programs for Aerial Work, Air Taxi and Commuter operators. After review of SATOPS Recommendation 29, Transport Canada has decided not to extend the regulatory requirement to CARs 702, 703 and 704. Notwithstanding, Transport Canada believes that safety programs are beneficial for all operators.

Company management has to be convinced of the benefits of operating safely. Management's commitment to safe operating practices is essential to the long term viability of the industry. Companies must consider the economic cost of an accident when making decisions about whether or not to introduce a CASMP. Experience has also shown that effective CASMPs bring economic benefits to the company beyond pure accident prevention, through prevention of loss and/or damages throughout the company’s operation.

ACTION

Transport Canada strongly encourages Aerial Work, Air Taxi and Commuter operators to develop a CASMP in order to enhance the safety of commercial air operations. Such a program should involve all aspects of the operation including facilities, maintenance, operations, human factors and the economic well being of the company. It is recommended that a company employee be assigned to be the focal point for such a program. This individual, who might assume the job on a part time basis, would report on his or her safety responsibilities directly to the CEO or owner of the business.

These responsibilities would include taking completed company designed Incident/Potentially Dangerous/Hazardous Situation forms that all employees would be encouraged to use, studying the matter covered, conducting whatever analysis might be necessary and making the appropriate recommendation(s) to the CEO or owner.

The elements of a complete CASMP should include:

a company policy statement on safety;
a safety officer;
a safety committee;
a reporting system;
safety inspections and surveys;
an accident prevention plan; and
an emergency response plan (used in the event of an accident).
CONCLUSION

Operators should contact the Transport Canada Safety Services office in their region for assistance in developing a CASMP.



M.R. Preuss
Director
Commercial & Business Aviation

[Widow]

Here's a policy letter regarding SR 27. Can anyone confirm this was updated in the Inspector Manual?

POLICY LETTER
Number

129


Subject

Provision of Safety Training Information to Chief Pilots and Operations Managers

File Number Date

AARX 1502-10-7-3 (AARXB) 1999.04.26

Purpose

This policy letter details the requirement that Principal Operations Inspectors (POIs) provide newly appointed Operations Managers and Chief Pilots with information concerning courses and training materials available from Safety Services.

Background

In the Spring of 1998 the Safety of Air Taxi Operations Task Force (SATOPS) released its final report, containing 71 ecommendations to improve the safety of air taxi operations. Transport Canada has committed to implement the recommendations aimed at Transport Canada. SATOPS Recommendation 27 states:
"Recommend Transport Canada provide the Chief Pilot and Operations Manager on initial appointment to that position with information about courses and training materials available from Safety Services (e.g., Decision Making/Human Factors, Company Aviation Safety Officer, etc.)"


Action

When Transport Canada has approved a person to fill the position of Operations Manager or Chief Pilot with an Air Taxi operator, the air operator’s POI will provide the person with information about courses and training material available from Safety Services that is relevant to the type of operation to be conducted. Emphasis should be on courses and materials relating to human factors, pilot decision making, and company safety programs. POIs should maintain regular contact with their regional Safety Services division to keep up to date with the material and courses available.

Future Disposition

This policy will be included in the next amendment of the Air Carrier Inspector Manual.

Reference Number

This Policy Letter is designated AARX No. 129.


M.R. Preuss
Director
Commercial & Business Aviation

[Widow]

Here's the proposed amendment regarding SR 28. Again, anyone know the status?

Commercial Air Service Operations (Part VII)
(Meeting: June 8-10, 1999)

Notice of Proposed Amendment (NPA 1999-102)
Reference / référence
723.07(A) (2)(a)(i)

English Title / titre anglais
Issuance or Amendment of Air Operator Certificate

French Title / titre français
Délivrance ou modification d’un certificat d’exploitation aérienne

Sponsor (indicate if not OPI Branch or TC) /
Bureau responsable (indiquer si ce n’est pas la direction du BTR ou TC)

Language (E - F - Both) /
Langue (A - F - Les deux)
Both


Issue :

The existing CASS 723.07 does not contain any requirements for Company Aviation Safety Officer Training.

Justification for Change :

The Safety of Air Taxi Operations Task force (SATOPS) report contains 71 recommendations to improve the safety of the air taxi sector of the civil aviation system. It was evident in the industry consultation sessions that Air Taxi management, pilots and AMEs were interested in obtaining more information and education on decision making and human factors issues.

Having studied the issue, the SATOPS task force has recommended that an operating rule be drafted making it a requirement that all Air Taxi company Operations Managers attend a Company Aviation Safety Officer (CASO) course within their first year of employment in the position.

The Air Operator Flight Safety Program has been a requirement of CAR 705 airline Operations for some time. It is generally accepted that these programs have significantly enhanced the safety of Airline operations.

A safe air operator must be led by management who are committed to safety in every aspect of day to day operations. Management must actively establish and sustain a safety culture within the company to identify safety concerns and deficiencies and make recommendations for corrective measures.

The Company Aviation Safety Officer course includes training on:

flight safety philosophy;
human factors and the decision making process;
accident prevention;
risk management;
accident / incident management; and
incident investigation.


Current text :

Issuance or Amendment of Air Operator Certificate

723.07

(1) Application for an Air Operator Certificate

The following constitutes an application for an Air Operator Certificate:

(a) to (j)

(2) Qualifications and Responsibilities of Operational Personnel

(a) Operations Manager

(i) Qualifications

(A) hold or have held the appropriate licence and ratings which a pilot-in-command is required to hold for one of the aeroplanes operated; or have acquired not less than 2 years related supervisory experience with an air operator of a commercial air service whose flight operations are similar in size and scope; and

(B) demonstrate knowledge to the Minister with respect to the content of the Company Operations Manual, the Air Operator Certificate and Operations Specifications, the provisions of the regulations and standards necessary to carry out the duties and responsibilities to ensure safety.

(ii) Responsibilities

The Operations Manager is responsible for safe flight operations. In particular the responsibilities of the position include:

(A) to (N)

NOTE:
In his or her absence, all responsibilities for operational duties shall be delegated to another individual qualified in accordance with the Canadian Aviation Regulations except that the knowledge requirements detailed under Operations Manager qualifications may be demonstrated to the air operator rather than the minister.

New Text :

Issuance or Amendment of Air Operator Certificate

723.07

(1) Application for an Air Operator Certificate

The following constitutes an application for an Air Operator Certificate:

(a) to (j)

(2) Qualifications and Responsibilities of Operational Personnel

(a) Operations Manager

(i) Qualifications

(A) hold or have held the appropriate licence and ratings which a pilot-in-command is required to hold for one of the aeroplanes operated; or have acquired not less than 2 years related supervisory experience with an air operator of a commercial air service whose flight operations are similar in size and scope; and

(B) demonstrate knowledge to the Minister with respect to the content of the Company Operations Manual, the Air Operator Certificate and Operations Specifications, the provisions of the regulations and standards necessary to carry out the duties and responsibilities to ensure safety.

(C) attend a Company aviation Safety Officer (CASO) course within 12 months of assuming the position of Operations Manager.

(ii) Responsibilities

The Operations Manager is responsible for safe flight operations. In particular the responsibilities of the position include:

(A) to (N)

NOTE:
In his or her absence, all responsibilities for operational duties shall be delegated to another individual qualified in accordance with the Canadian Aviation Regulations except that the knowledge requirements detailed under Operations Manager qualifications may be demonstrated to the air operator rather than the minister.

[snoopy]

DIVISION II - CERTIFICATION

723.07 Issuance or Amendment of Air Operator Certificate

(2) Qualifications and Responsibilities of Operational Personnel

(a) Operations Manager

(i) Qualifications

(A) hold or have held the appropriate licence and ratings which a pilot-in-command is required to hold for one of the aeroplanes operated; or have acquired not less than 2 years related supervisory experience with an air operator of a commercial air service whose flight operations are similar in size and scope;

(B) demonstrate knowledge to the Minister with respect to the content of the Company Operations Manual, the Air Operator Certificate and Operations Specifications, the provisions of the regulations and standards necessary to carry out the duties and responsibilities to ensure safety; and

(C) has attended a Company Aviation Safety Officer (CASO) course or attends such a course within 12 months of assuming the position of Operations Manager.
(amended 2000/12/01; no previous version)