Southwest Pax briefing

[stopsquawk]

http://www.youtube.com/watch?v=sH8xxfvY6w8

Now THAT is an effective passenger briefing.

But please, Westjet, don't try this at home!

[balfour]

Ya judging by the responses below it would be a bad idea for WestJet to do that. We have black and white rappers as well. Trust me.

[Troubleshot]

I felt embarrassed just sitting here on my couch listening to that horseshit...you know, that crap is slowly turning airlines into same class level as chain restaurants ...you know what I mean...when they come out and sign happy birthday to you with a big stereo going and the big funny hats and what not. Please, please just show professionalism out there...

[bob sacamano]

I don't think any of the dumb americans understood how to buckle their seat belts. Too busy stompin' n clappin'.

http://www.youtube.com/watch?v=Gusqa0BB ... PL&index=8

Now this one got my complete and undivided attention.

p.s. you're welcome.

[tdawe]

According to the cabin crew on US airways 1549 a passenger panicked and opened one of the rear doors against the instructions of the cabin attendant, causing water to enter the aircraft and make a bad situation potentially fatal.

Air France 358 goes off the end and catches fire in Toronto and the professionalism of the cabin crew is widely recognized as the reason why some 300 people still around to talk about it.

All of your effort and hard work to bring the ship back to the earth in as small a number of pieces as possible accounts for nothing if no one makes it out of the back after you get there. People can call them cookie pushers or any other of names, but I fully expect a cabin crew to take their job seriously. When I get on an airline, and when passengers get on the one I fly for, I believe they paid for safety and professionalism, not silly jokes and eye candy serving tiny bottles of rum.

When S#*t goes sideways it usually goes that way in a hurry, and I'd rather have someone with a loud voice and a "don't f#$k with me attitude" steering everyone toward the proper exits then someone who put more effort into learning magic tricks and rhymes for oxygen mask. If I want eye candy to serve me booze I go the peelers, not an airplane.

[Flyboy757]

Thank you tdawe . My exact thoughts. and soooo damn Unprofessional.

[matt777]

I bet if there was an emergency on that flight, that crew would have been just as professional as you guys expect them to be. I think its great that some airlines try to have a little fun with their passengers and make them feel good rather than the usual AC crap "Welcome aboard, go f*ck yourself" nonsense. Its great to see a smile these days.

[flying4dollars]

I bet if there was an emergency on that flight, that crew would have been just as professional as you guys expect them to be. I think its great that some airlines try to have a little fun with their passengers and make them feel good rather than the usual AC crap "Welcome aboard, go f*ck yourself" nonsense. Its great to see a smile these days.

Now this I agree with. Passengers have become immune to the standard pax briefing, so why not liven it up a bit and maybe actually get their attention. Like Matt said, if there was an emergency, that crew would be just as professional as anyone else. Keep in mind folks, this was done on a SW flight. An airline with a rep of bringing that fun attitude towards flying. Now if Singapore Airlines and KLM started doing this I'd maybe scratch my head a bit.

[jetway]

Saw this guy on the news tonight. Mixed fellings - one side, sure, you got my attention. THe other side, what kind of moron needs a rap song to keep them interested in life saving safety procedures. Good God, people, just lift your heads and pay attention for 2 minutes. 4 minutes in Canada (bilingual).
From what I have deduced, Transport Canada actually tells airlines to keep the safety briefing serious, straight up and to the TC standards. Perhaps the FAA is a little more 'laissez-faire' in those regards. I know of 2 airlines' inflight departments were told to 'keep it serious' in Canada.
For some reason , "serious' and 'TC' together gives a slight twinge of irony.

Full respect for all cabin crew putting up with us morons and the general public on a daily basis, rapping or not.

[Hornblower]

A lot of people who fly, fly relatively often. I don’t even fly (airlines) that often, and I definitely do not need to hear even one more annoying supercilious passenger briefing from someone who thinks I don’t know how to find an emergency exit, or do up a seat belt. That being said, I understand that they are required by regulation to give them, and it would be inconsiderate of me to ask them to shut-up. So … my point is that if someone goes out of their way to seem less condescending, and at least try not to annoy me with a too-serious presentation of what only a brain dead person does not know already, … well kudos to them, … notwithstanding that their well intentioned and high-spirited attempts at Gong Show-esque entertainment, often do not hit the mark.

I don’t think it’s a question of lack professionalism, more an attempt to survive what must be one of the most tedious jobs in the industry. Keep it up girls!

[yfly]

The Westjet style brief was pioneered long before Westjet came to be . In fact it went back to Peoples Express days. The intent was to capture the attention of passengers that had tuned out the standard briefings. To some degree, it works although it really depends on the delivery as well.

Greyhound had used a similar tact and on some flights did them in English and then asked if anyone wanted to hear them in French. No response-no French. It was an excellent idea although they probably should have asked the question in French.

[Puddle Jumper]

I bet if there was an emergency on that flight, that crew would have been just as professional as you guys expect them to be. I think its great that some airlines try to have a little fun with their passengers and make them feel good rather than the usual AC crap "Welcome aboard, go f*ck yourself" nonsense. Its great to see a smile these days.

Well said and very true!

Any politician or advertising expert will tell you, when you’re trying to get a couple hundred people to pay attention for 120 seconds, you need to give what you're saying affect. Obviously in this situation you can’t use the “Shock & Awe” method, so why not make it fun! I bet a large majority of the pax on that flight listened to what was being said, and remembered it! One of the best cabin briefs I’ve heard was on a WestJet cross water flight to Mexico, the steward was fun, entertaining and he covered everything he should! I listened to the whole brief with a smile on my face and a receptive mind - good job WestJet.

Talking of Professionalism, have a look at this Captain's excellent cabin crew uniform conformity inspection.
http://www.youtube.com/watch?v=gxBBIqH0dYU

[KAG]

Some of you need to relax.
I think he did a great job, and no one on here can judge his professionalism based on the fact he can rap. Personally, I’d rather have a smile and something like that then a bitchy crew and a scowl during the recorded Demo.
I can't see this going over well in J class though.

Well done.

[Bank Angle]

I agree with all the positive comments here. Whenever I travel in the back I never see anyone paying attention to the safety briefing, including myself a lot of the time. Personally, I think everyone onboard that airplane not only listened to the briefing, but will probably also remember a lot more of the info than if it had been a boring "professional" briefing. Keep up the good work Southwest!

[Red Line]

some flights did them in English and then asked if anyone wanted to hear them in French. No response-no French. It was an excellent idea although they probably should have asked the question in French.

well put, lol

[crazy_aviator]

Now George Busch ! He could give shock and awe ! Why not have training done by Georgie ? " Now folks , there is an IMANENT( how do you spell that?) threat of serious injury or EVEN death and you MUST watch and abide by this little briefing . IF you dont folks ,,,you SHALL surely DIE , and die DEAD at that !!!!"

[Donald]

Is it ok when I talk to the cabin and I mention the headwind to Atlanta, if I throw in a little giggity?

http://www.youtube.com/watch?v=f0anaCNDvGo